Can we say something positive about PSA or is it always terrible?

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Posted By: MVSNYC

i was away for the weekend; bachelor party at the Borgata in A/C...it was fun ...anyway, i am bothered by these recent PSA-bashing posts, even after someone created a post to try to collect some positive characteristics of the company...it turns into a blood bath once again...my PSA positives:

1. excellent customer service (cosetta robbins, ernesto, etc), and i have even had many conversations with Joe, and found him to be very interested and concerned about whatever questions i have had (i was the one who contacted him MANY times about merging the Harris pop report into the main T206 pop page, so that way there is only ONE T206 pop report, which we all know was getting to be ridiculous to try and decifer). Joe realized it was a major problem and worked with their IT dept on fixing that over the last few months...and would write and update me about the progress, every step of the way.

2. innovations in the hobby (integrating coin grading technology into the world of card grading, pop reports, set reg, smr, etc).

3. good looking holders, much thinner than the others, and stack better than the rest (a friend in the hobby also pointed out that they even sound cool when "clanked" together).

4. across the board, they command the highest prices realized.

5. ok, so apperantly they have misslabeled a pile of cards, but we are talking about fractions of a percent of the total number of cards graded to date...

* this is coming from a TRUE old-school collector...i collect the cards, not the holders.