PSA buyback policy

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Posted By: Tony Andrea

Dave -
I recently sent a card back into Psa that I beleived was trimmed in one of their holders I owned.
I had communication personally through email with Joe Orlando for a couple days while they had it in their possesion and we spoke of a possible refund if found wrongly graded. He stated the card would be put back through their grading process and he would even have multiple graders look it over again to assure all was fine with the card. Things were great up until the time I received the card back a few days later. It was returned in its same exact holder which it was in when I sent it to them.
I made note of certain Blemishes and scratches on the holder before sending it in to confirm.
This tells me they didnt even open the slab for review, they simply looked it over through the holder it was in. Needless to say I wasnt satisfied but let it go at that point. This was my one experience with Psa Ive had regarding a possible buy back option your asking about if it helps.
FYI, the card in question was an E90-1 caramel card that was 1/8th of an inch short top to bottom, and 1/16th of an inch side to side. I think that warranted opening it up and taking a proper look at it, which In my opinion they did not do. Good luck.

Tony