O/T but got a ask - ebay phone support?

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Posted By: leon

So I got a phone call yesterday from ebay customer service. It was a real live person, and fairly nice. The girl said I was selected to get free phone support for a month. We spoke for about 20 minutes, about the thief Elkins negative on my record, and a few other things, so I don't think it was a scam. She offered some solutions but mainly things I had already tried. She did seem like she cared. Has anyone else got this call? Could ebay actually be caring now? regards (and sorry for the o/t, there's been a few too many lately).....

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Posted By: pete

you can be o/t anytime...i personally have not been called by ebay but a buddy of mine was about a month ago, it was in reference to his ebay store and how to get more sales and save on costs, never did they try to sell him anything or ask personal questions
pete-

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Posted By: Tony Andrea

Iv'e actually had at least 3 phone messages left on my home phone by Ebay in the last couple months as well while at work.
Wanted to discuss setting up an Ebay store which I dont currently have and mentioned Ebay's power seller options that they claim I qualify for now since iv'e been selling quite a bit the last few months.

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Posted By: andy becker

hi everyone
they do call power sellers.....i had the call back in november.
nice conversation....but very basic selling strategies.
regards

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Posted By: Jason Duncan

They called me yesterday.

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Posted By: Robert {Bigb13}

Ebay cares more about peoples collecting needs than Leon does. That's for sure. He only allows posts from his friends... Rob

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Posted By: Mike

I received a call from E bay customer service as well. Last week. I spoke to them for over half an hour. We discussed my concerns, and issues. She did seem to care. Many of my concerns are things that E bay can not do a whole lot about. There are many scam artists on there. But the fact that they called, amazed me. She actually gave me a 'real' phone number where I can call if I have any future questions and issues. I tryed the number later, and it was authentic.

Maybe there is hope.

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Posted By: leon

If that were the case you wouldn't be posting right now.....why don't you leave as you said you would last night via email. The CU boards are a great place for you to talk about Topps....get over it...

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Posted By: Anthony

I got a call from them about a month ago. Seemed like he actually listened to some concerns, and then gave me numbers for real live people at both ebay and pay pal.

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Posted By: joe

Got a call about 2 weeks ago about increasing my sales on EBAY. Don't like to give any information over the phone and asked them to send me an email. They did do that.

Joe

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Posted By: Cat

I was called a while ago. I would guess that it was at least eigth months ago. I could tell from the outset that it was a legit call. "EBay" showed up on my caller ID and had on a number of previous occasions before I picked this call up. The conversation was similar to what all you folks described...suggestions as to how I could increase sells. I do not remember if there was discussion about an EBay Store, but I had already made it clear that I only sell because I collect. It is not a business for me. The longest part of the conversation was about my reasoning for having an account to buy in and a separate account to sell in. It seemed to be a foreign concept to him that I wanted to be free to leave negative feedback to bad sellers without worrying about retaliatory feedback in an account I sell from and thus have to maintain perfect/near perfect feedback.

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Posted By: Daniel Bretta

Cat, don't ever trust what it says on your caller ID...there are now devices that allow people to show up on someone's caller ID with whatever they want it to say. This of course should be illegal and I'm hoping that it will be soon.

http://www.newsday.com/news/nationworld/nation/sfl-316callerid,0,1090345.story?coll=ny-leadnationalnews-headlines

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Posted By: Judge Dred (Fred)

EMPATHY calls....

You can only hope that they are trying to do something rather than lend a deaf ear...

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Posted By: Cat

Thanks Dan. I have always trusted Caller ID, but no more.

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Posted By: Scot

Ebay support called me too. They had a couple selling suggestions. Asked if I had any questions. They seemed courteous and tried to help IMO.