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#1
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Can someone please explain to me what this means?
Posted By: tbob
My shipment of cards sent to GAI about a month and a half ago has spent the last 8 days in the "sealing" department. Now I am assuming that means the place your cards go to be slabbed but 8 days???? I keep checking the website every day to see when my cards are being shipped (no, I am not paranoid, if you have been here for 2 years you'll remember how GAI and UPS lost a shipment of 26 E98s I had sent in including my only Old Put) but it keeps saying be patient old tbob, the cards are in the sealing department. |
#2
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Can someone please explain to me what this means?
Posted By: quan
what was your service level bob? 10 day, 20 day? |
#3
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Can someone please explain to me what this means?
Posted By: BlackSoxFan
I don't know what's going on with GAI, they were very responsive to me over the first week when we were discussing them donating services to the auction.... but then they sort of fell off the map. Steve and Mike never seem to be in the office and Howard is out of town. They were at least responsive by email, but that has gone by the wayside as well.... that joss i just purchased is actually loose in the holder and i think the card has been nicked because of that.... i emailed them about possible solutions and they have yet to respond. |
#4
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Can someone please explain to me what this means?
Posted By: Frank Evanov
Unfortunately. my entire personal collection of vintage wax packs [1955 Topps BB, 1958 Topps BB, Davy Crockett 5 cent green, 1960 Topps BB and 5 others] were "in sealing" at GAI for days. My inquiries went nowhere. 7 weeks after submission, GAI sent me a check. My packs were never found. I hope this doesn't happen to you. |
#5
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Can someone please explain to me what this means?
Posted By: FYS
"......(no I am not paranoid, if you have been here for 2 years you'll remember how GAI and UPS lost a shipment of 26 E98s I had sent in including my only Old Put)" |
#6
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Can someone please explain to me what this means?
Posted By: Anson
I hope you heard them right and the "sealing department" isn't really the "stealing department" |
#7
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Can someone please explain to me what this means?
Posted By: barry arnold
tbob, i've had the same thing happen to me but each time i've been |
#8
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Can someone please explain to me what this means?
Posted By: tbob
Thanks Barry. I don't know what is going on with them, I am sure I am overreacting a little but I am a little gunshy (who wouldn't be). When my cards were lost I had a little difficulty getting things rolling to be reimbursed until I connected with the head of shipping who really went out of his way to see that I was paid. Nice guy, hope he is still there. GAI gave me 25 free submissions additionally to make up for the problem. Again, it was UPS who lost the package after grading. |
#9
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Can someone please explain to me what this means?
Posted By: Julie Vognar
fool me three times--hey, you're pretty good at that!" |
#10
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Can someone please explain to me what this means?
Posted By: tbob
In the sealing room, Day 10. Unanswered emails. Tomorrow will call and request an answer rather than try and access a web answer or email reply. |
#11
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Can someone please explain to me what this means?
Posted By: barry arnold
i should have mentioned that i usually call them and have had very good |
#12
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Can someone please explain to me what this means?
Posted By: Damian Anderson
come down to the big TWO? Never dealt with GAI but hearing negative things seems to be growing exponentially. Trims, overgrades, favoritism, etc. I know someone directly who knows little about graded cards but has big business contacts that told me an executive at GAI would take care of his raw ultra nice '59 Mantle "personally". Sorry to be discouraging. I hope your cards are safe. Best of luck. |
#13
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Can someone please explain to me what this means?
Posted By: Judge Dred (Fred)
Bob, |
#14
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Can someone please explain to me what this means?
Posted By: Scott Elkins
My next to last submission has been at GAI ever since the second week of JULY!!!!!!! AND, I paid for NEXT DAY service (Which I was told by them they couldn't guarantee, b/c the T5 Mack was oversized)!!!!!! For two weeks, they have been giving me the run around. Tomorrow, I will call, since I don't have jury duty, and I will not be so polite this time. BTW - according to GAI and their website, my cards have been in sealing around 10 days as well. I had to send this bunch of cards to them, b/c SGC doesn't grade T5 cabinets. The bad part about this is that I expeceted my cards back three weeks ago (according to one of the "helpful" individuals there) and sold the Mack T5 that they are still holding on to!!!!!!! |
#15
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Can someone please explain to me what this means?
Posted By: Chris Mc
I hate to beat a dead horse, but it sounds like their s**t is not together. Again I have to say that I really like SGC and their service. They may grade tougher on some issues ,but the dealings I have had with them have been professional and so far, no problems. I consider the other grading companies a non-choice for me. Also, ups for card shipments? For packages from jc penny, that's fine, for graded cards I feel safe with fed ex. At least they won't leave a insured package on my doorstep like ups has done more than once. |
#16
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Can someone please explain to me what this means?
Posted By: Anonymous
GAI's website also stinks.... |
#17
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Can someone please explain to me what this means?
Posted By: tbob
I received a nice email from Mike Baker today responding to my latest inquiry. He apologized for the "sealing" delay and said it was because they have had to hire new sealers because of the increase in business lately. He also sent a letter providing some free submissions. |
#18
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Can someone please explain to me what this means?
Posted By: barry arnold
glad to hear it, night owl! |
#19
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Can someone please explain to me what this means?
Posted By: Mark McCleary
I submitted cards to GAI in person in the last week of June. I was going to be in Irvine again on Sept 1 (over 2 months later) and my cards in there 4th weeks of sealing. Steve ordered them sealed and they were ready the next day. Steve and Howard both asked me why cards submitted in June weren't ready before Sept. I apologized to them as I did not know the answer. |
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