Quote:
Originally Posted by sb1
Well... at the customers request, against my better judgement, I sent a Fed/Ex 2 day package on Monday which is at this moment dead in the water(at a Fed/EX distribution center) pretty close to it's destination with no sign of movement.
Of course you can't get anyone on the phone, so I guess I go back to the Fed/EX hub I packaged and sent it from, which is the terminal hub for Dallas/Ft.Worth and query the agent who helped me....
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UPDATE
It appears Fed/EX delivered it to the Dollar General yesterday at 12:58 local time, where the buyer has his packages held. Someone signed for it as requested but Fed/Ex has never updated their site or notified anyone of its arrival. He believes they have it, but the Dollar General won't tell him over the phone.
Buyer confirmed that he picked it up. Had I not watched the tracking and alerted him, no way to know when someone on that end might have alerted one of us.
Last one for me with Fed/EX.