PSA Error/Label Department

[mannequin1]

Originally Posted by raulus

I think they often show this cost, but then waive it later. My recollection is that they’ve always shown this, and asked for my payment details, but then waived it once they shipped the cards back to me.

So here’s hoping that you’ll avoid this cost.

Thanks for the info!

[raulus]

Just had to send a couple of pieces back to PSA for them to fix the labels.

This detail was included in the email instructions from PSA, related to return shipping charges:

"5. On Step 5 - Shipping and Billing, select "SHIP ON YOUR OWN", click on "Insured Shipping", and provide a valid payment method. Please rest assured you will not be charged for this submission, and it is simply required at this time to complete the submission in the Online Submission Center."

So hopefully this applies to your label request as well.

[mannequin1]

Originally Posted by raulus

Just had to send a couple of pieces back to PSA for them to fix the labels.

This detail was included in the email instructions from PSA, related to return shipping charges:

"5. On Step 5 - Shipping and Billing, select "SHIP ON YOUR OWN", click on "Insured Shipping", and provide a valid payment method. Please rest assured you will not be charged for this submission, and it is simply required at this time to complete the submission in the Online Submission Center."

So hopefully this applies to your label request as well.

I was referring to return shipping from them, not return shipping from me.

[raulus]

Originally Posted by mannequin1

I was referring to return shipping from them, not return shipping from me.

So I think they worded it a bit inelegantly, as they appear to have conflated both subjects into a single thought, but I think it's intended to refer to shipping going back to you as well.

[savedfrommyspokes]

The two cards I had sent back to me recently, there was NO return (to me) S/H cost. It was indeed waived.

[mannequin1]

Apparently, they make a lot more mistakes than I ever imagined!