Collectors Vault redemption fee

[raulus]

Just for giggles, I was reading some of the CU vault details. Here are a few that caught my eye:

They decide how much your item is worth if they lose or damage it!


This was probably the part that alarmed me the most, and prompted me to share it more broadly with the group.

The text, with bolded section that caught my eye:

If CU determines that your item was lost or damaged while in CU's custody or control, you will be compensated based upon (i) the fair market value, or repair or replacement cost, of the item which has been lost or damaged or (ii) the depreciation in value for any item that is partially damaged, as determined by CU's standard procedures, which may include filing a claim with our insurance carrier and/or retaining an independent appraiser. IN NO EVENT WILL THE TOTAL LIABILITY EXCEED THE LESSER OF THE FAIR MARKET VALUE OR THE REPAIR OR REPLACEMENT COST OF THE ITEM. WE RESERVE THE RIGHT, IN OUR SOLE DISCRETION, TO DETERMINE THE FAIR MARKET VALUE AND/OR REPAIR AND REPLACEMENT COST FOR AN ITEM THROUGH ANY MEANS AS WE MAY DETERMINE. Such compensation will be your sole and exclusive remedy and our entire liability for any loss or damage to your item while in the custody and control of CU, and you irrevocably release and discharge CU, on your behalf and on behalf of anyone who may claim through or for you, from any liability for loss or damage to the Item(s), including due to the gross negligence of CU or it agents and contractors. CU will not be liable or responsible for any consequential, incidental, special, or indirect damages, including, without limitation, for any intrinsic or sentimental value of an item.

Taxes, like sales taxes:

You're on your own, and don't screw it up!

The text:

CU has no responsibility for collecting or remitting any applicable taxes which may be imposed by law. You are solely responsible for any taxes that may be imposed by any governmental or regulatory body associated with the submission, transfer, or return of any Item(s).

Location:

They can move stuff to another location just because they feel like it.

The text:

You agree that We reserve the right to transfer items stored with the CU Vault Services to another location within the Facility or to another facility for storage ("Substitute Facility"), in our sole discretion, which shall not be considered a deviation from our obligations under the CU Vault Services, provided that the Substitute Facility maintains similar safety and security standards for protection of items.

Fees:

They can charge you whatever they want, although you can get your stuff back if you don't like it.

The text:

We reserve the right, in our sole discretion, to charge service fees for maintenance of a CU Account or the CU Vault Services in the future, upon notice to you. Following notice, you must either (i) provide a payment card or authorization for payment (in the manner requested by CU) to continue the CU Vault Services or (ii) cancel your Account and storage of your item(s) with instructions for the release of your item(s) as set forth in these Terms of Service. If We do not receive a response from you within thirty (30) days following such notice of the applicable service fees, We reserve the right to return such item(s) to you at your risk and expense as provided in these Terms of Service.