Potential issues for some purchasers under Ebay's new certification program

[insidethewrapper]

Be sure you also check the seller's return policy on these ebay authnetic guaranteed items over $ 500.

Ebay states the following :

"Final sale
If (the seller) does not accept returns, purchases are considered final sale after your card passes the authentication check. "

Therefore if ebay graders state that it is good and send it to you, you can't return it, if the seller does not accept returns .

[Clutch-Hitter]

Originally Posted by insidethewrapper

Be sure you also check the seller's return policy on these ebay authnetic guaranteed items over $ 500.

Ebay states the following :

"Final sale
If (the seller) does not accept returns, purchases are considered final sale after your card passes the authentication check. "

Therefore if ebay graders state that it is good and send it to you, you can't return it, if the seller does not accept returns .

I agree with Ebay on that one. After a third party professional authentication company deems it authentic and as described, the only reason to return would be buyers remorse, unless I’m missing something? It’s between CGS and the buyer at that point.

It’s a fantastic idea by ebay and great that CGS is the authenticator. But they need larger holders!

[BobC]

Originally Posted by Clutch-Hitter

I agree with Ebay on that one. After a third party professional authentication company deems it authentic and as described, the only reason to return would be buyers remorse, unless I’m missing something? It’s between CGS and the buyer at that point.

It’s a fantastic idea by ebay and great that CGS is the authenticator. But they need larger holders!

Yes, but since the authentication company only authenticates and doesn't actually grade the card, what if the description says the card is in excellent condition, but in truth would grade most likely very good, at best? Is that (or shouldn't it) going to be grounds for a buyer to return something as not as described anyway?

If the authenticator, which is CGS in this case, is always supposed to also verify the description of these cards they're authenticating, and the description says anything at all about a card's condition, aren't they technically being required to opine on the card's condition after all then? Unless it specifically states in Ebay's policies and rules that condition is not to ever be considered as part of a card's description. But that will never, or at least should never, happen, because that would give an out to Ebay sellers overstating the condition and/or hiding flaws of cards being sold that do not end up going through the authentication process. I would imagine way more cards will be sold through Ebay that do not go through the authentication process, than do.

So, to get around such a potential conflict, what can Ebay do? Have one definition of what comprises a card's description for those that go through authentication, and a different description for those that do not? And how could Ebay even do that for a card being auctioned off that starts bidding below the authentication process threshold, they can't always predict where an auction will end up. And the idea of having different sales rules/definitions conditionally depending on where the final sales price ends up sounds like they're just asking for trouble.

Or is Ebay so big they just don't care, or do they assume it ends up potentially being CGS's problem, so again, they just don't care?

[Clutch-Hitter]

[QUOTE=BobC;2210093]Yes, but since the authentication company only authenticates and doesn't actually grade the card, what if the description says the card is in excellent condition, but in truth would grade most likely very good, at best? Is that (or shouldn't it) going to be grounds for a buyer to return something as not as described anyway?

If the authenticator, which is CGS in this case, is always supposed to also verify the description of these cards they're authenticating, and the description says anything at all about a card's condition, aren't they technically being required to opine on the card's condition after all then? Unless it specifically states in Ebay's policies and rules that condition is not to ever be considered as part of a card's description. But that will never, or at least should never, happen, because that would give an out to Ebay sellers overstating the condition and/or hiding flaws of cards being sold that do not end up going through the authentication process. I would imagine way more cards will be sold through Ebay that do not go through the authentication process, than do.

So, to get around such a potential conflict, what can Ebay do? Have one definition of what comprises a card's description for those that go through authentication, and a different description for those that do not? And how could Ebay even do that for a card being auctioned off that starts bidding below the authentication process threshold, they can't always predict where an auction will end up. And the idea of having different sales rules/definitions conditionally depending on where the final sales price ends up sounds like they're just asking for trouble.

Or is Ebay so big they just don't care, or do they assume it ends up potentially being CGS's problem, so again, they just don't care?[/


_________________________________



They not only authenticate the card, they determines that it’s as described by the seller. Having just had an authentic Babe Ruth returned because a flipper couldn’t get it in a CGS holder (because they don’t have tall boy holders) while multiple people in multiple locations had the actual card, not a slab, in their hands, I may be biased.

Also, did you know the buyer sends it back to CGS so they can determine it’s in the same condition in which it was originally received? How’s that different? And all the fancy stuff they sent it in to the buyer was removed before sending it back to me in a card saver. It, like CGS, is a new thing so will hopefully evolve.


.