PSA completely unethical

[jkm412]

Originally Posted by Mark17

Then there's this:

I hired a handyman to come out to my house Monday. He never showed. After waiting an hour and 45 minutes he finally replied to my texts with "Sorry, had problems with my truck." I asked him if he was still coming out and as of this evening, 32 hours later, no reply.

So I hired a different handy man to meet me at the house tomorrow.

You don't like PSA, for any reason, go with someone else. Simple.

And comparing having your electricity go out to not being able to get your cardboard evaluated in a timely manner is not a good analogy. Neither would comparing waiting for PSA be a good analogy to waiting for a heart transplant.

Perspective is important: PSA evaluates cardboard and ink.

Mark17 or whoever you are if its just "cardboard and ink" why is it so expensive to evaluate and why should you have 64% profit margin to do such "simpleton" work as you say. these people are worthy of criticism as are we all. then again i am a "simpleton" from pittsburgh

[Leon]

Originally Posted by jkm412

Mark17 or whoever you are if its just "cardboard and ink" why is it so expensive to evaluate and why should you have 64% profit margin to do such "simpleton" work as you say. these people are worthy of criticism as are we all. then again i am a "simpleton" from pittsburgh

His name is under his id.

[jkm412]

Originally Posted by Leon

His name is under his id.

thanks Leon (peasant / forum owner)

[Mark17]

Originally Posted by jkm412

Mark17 or whoever you are if its just "cardboard and ink" why is it so expensive to evaluate and why should you have 64% profit margin to do such "simpleton" work as you say. these people are worthy of criticism as are we all. then again i am a "simpleton" from pittsburgh

I work in IT and this is a simple logical choice:

1. Do business with PSA
2. Don't do business with PSA

What so many people here do is choose #1, and then complain ad nauseam, in thread after thread after thread, about how bad and over-priced and slow PSA is. Hasn't that horse been beaten to death yet?

I collect GU jerseys but if cards were my thing, I'd be into raw, or would've switched over to Beckett or SGC long ago. If I continued to use PSA, with all the problems so thoroughly and repetitively enumerated here, I would accept the reality of the situation rather than complain as I hand them more cash.

It reminds me of the guy who bangs his head against the wall and complains that it hurts.

[jkm412]

Originally Posted by Mark17

I work in IT and this is a simple logical choice:

1. Do business with PSA
2. Don't do business with PSA

What so many people here do is choose #1, and then complain ad nauseam, in thread after thread after thread, about how bad and over-priced and slow PSA is. Hasn't that horse been beaten to death yet?

I collect GU jerseys but if cards were my thing, I'd be into raw, or would've switched over to Beckett or SGC long ago. If I continued to use PSA, with all the problems so thoroughly and repetitively enumerated here, I would accept the reality of the situation rather than complain as I hand them more cash.

It reminds me of the guy who bangs his head against the wall and complains that it hurts.

make no mistake i will never go with psa again i just have cards that are stranded there and the fact that they are claiming to do their best but offering specials to the highest bidder is disingenuous and again its just cardboard and i have little in the game but they are making millions on "cardboard"

[Mark17]

Originally Posted by jkm412

make no mistake i will never go with psa again....

And given your experience, I would make that same decision. I found a different handy man, you will find a different grading company or choose to collect raw cards. We will both be fine.

[jkm412]

Originally Posted by Mark17

And given your experience, I would make that same decision. I found a different handy man, you will find a different grading company or choose to collect raw cards. We will both be fine.

agreed although while castle fried clams at 2 am on fordham road beats burger king

[JohnP0621]

Originally Posted by jkm412

make no mistake i will never go with psa again i just have cards that are stranded there and the fact that they are claiming to do their best but offering specials to the highest bidder is disingenuous and again its just cardboard and i have little in the game but they are making millions on "cardboard"

PSA is making millions on cardboard .
So are the people that sell their High Grade PSA cards.
Have you seen the latest Auction Prices.

That is the reason why they have so many submissions.
I collect Pre War but even all of the new stuff is getting record prices.
Glad that I bought mine before the latest surge.

PS . I agree that the long wait time is not what you sign on for based on the
Submission that you agreed on and that PSA should give something back to its customers like free subs but with the success they are having I don’t see it.
Also You will have to pay a heavy price to have cards graded at the National.

John P

[iwantitiwinit]

I don't know why anyone should be surprised by this. Bottom line is you have a choice to use PSA or not it's as simple as that.

[wondo]

Originally Posted by iwantitiwinit

I don't know why anyone should be surprised by this. Bottom line is you have a choice to use PSA or not it's as simple as that.

+1

[todeen]

Originally Posted by Mark17

I work in IT and this is a simple logical choice:



1. Do business with PSA

2. Don't do business with PSA



What so many people here do is choose #1, and then complain ad nauseam, in thread after thread after thread, about how bad and over-priced and slow PSA is. Hasn't that horse been beaten to death yet?



I collect GU jerseys but if cards were my thing, I'd be into raw, or would've switched over to Beckett or SGC long ago. If I continued to use PSA, with all the problems so thoroughly and repetitively enumerated here, I would accept the reality of the situation rather than complain as I hand them more cash.



It reminds me of the guy who bangs his head against the wall and complains that it hurts.

PSA brings the highest resale prices. People who don't care about resale will choose other TPG. People who want the highest return on investment will choose PSA and complain. If someone else started a registry that could compete against PSA, that would change the market!

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[Mark17]

Originally Posted by todeen

PSA brings the highest resale prices. People who don't care about resale will choose other TPG. People who want the highest return on investment will choose PSA and complain. If someone else started a registry that could compete against PSA, that would change the market!

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Right. So if someone does their own personal cost-benefit analysis, is aware of all the PSA related problems and frustrations, and concludes the upside outweighs the downside, why complain about the downside? It's their choice to do business with them.

I really do wish someone would start a cross-TPG registry for those people who are into that. I also hope other TPGs will enter the market with quality services. Competition is good.

[egri]

Mark, I agree with you, and I'll add that of all the questionable things PSA does that throw sand in my gearbox, having longer than expected wait times at a time when they've been so busy they had to stop taking new submissions doesn't make my list.

[bobbyw8469]

If anyone can feel your pain, it is me. Not many people can say that PSA has lost one of their orders. I can. I try to give people the benefit of the doubt and will reserve judgement for how they handle my situation. Right now, it isn't looking favorable.

[ullmandds]

PSA sucks...they have proven since day 1(with the grading of Gretzky Wagner) they're not capable of accurately assessing cards. They have reinforced this over the years with their inconsistent and ever changing grading standards.

The folks over at Blowout forums have exposed this over and over...time and time again.

At what point does it become an issue of PSA's fanboys/customer base are greedy and only care about the all mighty dollar...kinda like PSA.

With most business models...if a business operated the way PSA does...they'd be out of business lickety split...not thriving and making money hand over fist.

Not to even mention the ridiculous cost/wait times?


So who's to blame here???

[jkm412]

Originally Posted by todeen

PSA brings the highest resale prices. People who don't care about resale will choose other TPG. People who want the highest return on investment will choose PSA and complain. If someone else started a registry that could compete against PSA, that would change the market!

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Tim you are clearly missing the point. PSA just needs to be clear 1. our service sucks unless you are willing to pay top dollar 2. we are shameless and will make any statement to make it appear we care about service 3. we don't care about service

that should be their mission statement

they should not be offering any services until they get through the glut of submissions that they accepted knowing full well they were not going to be able to deliver

you can argue all your dog eat dog comments you want but most people on this board just seem to enjoy this as a hobby and then you have PSA that wants to monetize every opportunity and deliver crappy service

for gods sake i collect track and field cards i must have rocks in my head

[todeen]

Originally Posted by jkm412

Tim you are clearly missing the point.....

you can argue all your dog eat dog comments you want but most people on this board just seem to enjoy this as a hobby and then you have PSA that wants to monetize every opportunity and deliver crappy service

I'm not missing the point. I don't grade my cards. I am one of those collectors who collect for the enjoyment, like you. But I'm not naive either. I started collecting during the junk wax era 30 years ago when I was six, and I've known full well since elementary school that every facet of card collecting is based on economics. Beckett monthly publication. Dead on centered, mint, gem mint, eye appeal. Hot List / Cold List. LCS. Card shows. The National. Those are all terms of dog eat dog competition. And everyone on this board recognizes that. Some of us, like you and me, just choose not to get caught up in it. But all people on this board realize that this hobby is clearly the definition of capitalism, and has been since all of us were children. Except maybe TedZ who appears to be as old as Santa Claus.

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[Leon]

I agree Tim.
And PSA isn't doing anything unethical. It's business. Are they screwing a lot of customers over, absolutely. But it doesn't matter to them, or their customers apparently, as the more people submit the more money they and PSA make. It's not rocket science. I applaud them for taking advantage of the situation and just shake my head at the comments from those that can't wait to submit and complain too.
My prediction is yet another grading company comes to fruition soon. You heard it here first.
Why wouldn't someone enter the market with the chaos and money involved?
.

Originally Posted by todeen

I'm not missing the point. I don't grade my cards. I am one of those collectors who collect for the enjoyment, like you. But I'm not naive either. I started collecting during the junk wax era 30 years ago when I was six, and I've known full well since elementary school that every facet of card collecting is based on economics. Beckett monthly publication. Dead on centered, mint, gem mint, eye appeal. Hot List / Cold List. LCS. Card shows. The National. Those are all terms of dog eat dog competition. And everyone on this board recognizes that. Some of us, like you and me, just choose not to get caught up in it. But all people on this board realize that this hobby is clearly the definition of capitalism, and has been since all of us were children. Except maybe TedZ who appears to be as old as Santa Claus.

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[Peter_Spaeth]

Originally Posted by Leon

I agree Tim.
And PSA isn't doing anything unethical. It's business. Are they screwing a lot of customers over, absolutely. But it doesn't matter to them, or their customers apparently, as the more people submit the more money they and PSA make. It's not rocket science. I applaud them for taking advantage of the situation and just shake my head at the comments from those that can't wait to submit and complain too.
My prediction is yet another grading company comes to fruition soon. You heard it here first.
Why wouldn't someone enter the market with the chaos and money involved?
.

Ebay, I hear.

[Tabe]

Originally Posted by Leon

I agree Tim.
And PSA isn't doing anything unethical. It's business.
.

I disagree. If PSA had said, back during their hiatus from accepting new submissions, "When we restart, we'll be accepting in-person submissions at the National that will jump the line of any current/new submissions" I would agree with you.

They didn't.

Accepting money to let latecomers jump the line when not giving that opportunity to those already in line is unethical.

[Eric72]

Originally Posted by Mark17

...complain ad nauseam, in thread after thread after thread, about how bad and over-priced and slow PSA is. Hasn't that horse been beaten to death yet?

That horse isn't dead. Apparently, it's a Timex watch.

[packs]

I think from now on onsite grading is probably the only opportunity I'll take advantage of to get my cards graded. So, may there be more!

[jingram058]

I think I'll just keep ALL my cards as they are...raw.

You guys are a bunch of investment brokers and speculators, not card collectors in the hobby. Stop, stop pretending.