USPS problem updated

[jcmtiger]

Opened a case by email last week. Received an email today from Po. Resolved your case ha !!! Ha !!! Your package is either lost or stolen. So, now have to try to get insurance case approved. Mailed 2 packages last week 1st class no insurance. California 2 days, Ill. 5 days.. seems priority mail is one of the problems. Not happy. Joe

[jchcollins]

Originally Posted by jcmtiger

So, now have to try to get insurance case approved.

Good luck with that. I haven't had to deal with it in many years, but rumor would have it you need something close to forensic evidence on your package and exactly what was inside it and what happened to it in order to get a USPS insurance payout. I know that I have gotten such a payout in the not so-recent past, but I don't remember the details. The system is so broken with the USPS. I don't know how you can take people's money for insurance and not ask the first question about what you are insuring, but then refuse to pay out. But apparently that happens all the time.

[RL]

I recently filed a claim for a priority package.

got approved in 1 day, had the check 4 days later.

all I did was attach a copy of the invoice to the claim.

easy and surprisingly quick.

[jchcollins]

Originally Posted by RL

I recently filed a claim for a priority package.

got approved in 1 day, had the check 4 days later.

all I did was attach a copy of the invoice to the claim.

easy and surprisingly quick.

That's great to hear!

[RL]

Originally Posted by jchcollins

That's great to hear!

I was happy. heard from others that they were having a hard time with the claims being rejected.

as long as you give them the info they want they are quick to pay.