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Dan I apologize for the way the team handled this.
The item should have been pulled if the listing was not fully listed or was inaccurate. Unfortunately we have a lot of new employees who had to be hired due to our rapid growth and the auction took place when we were closed due to a covid outbreak in the office and changes were not able to be made quickly. I did not hear from you until after the auction and unfortunately was unaware of this and would have pulled it prior to close had I been so informed. I am very upset that the set was handled in this manner. I have emailed you to see how I can financially make this up to you. You have been a long time bidder and consignor and I hope I can make this up to you and earn back your business. My apologies Ken Goldin Last edited by Goldin Auctions; 04-19-2021 at 08:44 AM. |
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