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Old 08-26-2020, 07:47 PM
Herpolsheimer Herpolsheimer is offline
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Join Date: Jun 2011
Posts: 72
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From SGC for Cards Received by them on July 13, 2020 for 20 day turn-around:

"Thank you for your submission. I sincerely apologize for the extended delays facing your order. Submissions made around the time yours was are seeing delays of over two months. The best estimate of completion I can offer at this time would be sometime in early November for your order. I know this is frustrating and I share your frustration.

The truth is that we are in a fluid, ever-changing situation. Prior to the influx of submissions, we were meeting or beating turnaround times the vast majority of the time. As the submission volume accelerated, it was difficult to predict the level of delay orders would face. We are trying to keep as updated estimates as possible, but they can change as time goes on. As production increases, these estimates will begin to decrease and turnaround times will return to normal.

The good news is that we have quadrupled our team and we are increasing production each day, but there is still some ground to make up before we are caught up to normal turnaround times. You may have already seen our most recent update on social media or on our website, but in case you missed it, you can find it here for information on how we’re handling this situation going forward. We look forward to completing and returning your order as soon as we are able.


Best,
Tyler

Tyler Grady
Director of Business Development"

So I would question the 40 day turn-around now offered by them.
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