Goldin Auctions Down?

[bcornell]

Q: Do they have an IT department?
A: No

Q: Does the IT Department study and stress test different platforms?
A: See previous answer

Every auction house tells you to bid early every time they run an auction. That doesn't mean they anticipate problems, it's that they're trying to get more bids.

Originally Posted by Snapolit1

Don't blame the auctioneer? Ever? Really? Do they have an IT Department? Does the IT Department study and stress test different platforms? Maybe I'm naive, but I think if you run an online business and your stems falls on its face you've dropped the ball.

Goldin sent out an email early Friday that said please don't wait to long to bid as they system might experience slowness near 10pm? Isn't this called being on notice that there are problems coming?

[Snapolit1]

That’s weird. My wife runs a small consulting business on line bringing in annually a minuscule fraction of what a single high ticket auction item brings and we’ve had an IT consultant under retainer to assist with her website.



UOTE=bcornell;1981861]Q: Do they have an IT department?
A: No

Q: Does the IT Department study and stress test different platforms?
A: See previous answer

Every auction house tells you to bid early every time they run an auction. That doesn't mean they anticipate problems, it's that they're trying to get more bids.[/QUOTE]

[dstudeba]

Goldin doesn't have the expertise or the resources to do stress testing of the auction platform. And if he doesn't have it, what about smaller customers? Lee Behrens? Scott Brockelman? Are they supposed to do stress testing?

Does Simple Auctions even allow their customers to do stress testing?

Ford crashes a bunch of cars to find out the weaknesses of their cars, the individual owners don't.

[Aquarian Sports Cards]

Originally Posted by dstudeba

Ford crashes a bunch of cars to find out the weaknesses of their cars, the individual owners don't.

Interesting reference from a guy named Studebaker... I have no idea if I have a point

[BeanTown]

Sounds like SimpleAuctionSite is NOT the company to trust in the auction business. AHs pay to have this service done for them. Not sure what percentage use them, but I'd be curious to what that number is. I do like the navigation of their site. However, not being able to perform when it counts, is HUGE!

[bcornell]

Originally Posted by BeanTown

Sounds like SimpleAuctionSite is NOT the company to trust in the auction business.

This is correct. SimpleAuctionSite is incompetent, but site owners currently don't have any other choice besides CreateAuction.

Someone is going to come along with a better auction platform and eat both of their lunches. It won't require knowledge about sports collectibles; they'll just need to know how to build and maintain an auction platform.

[Aquarian Sports Cards]

Originally Posted by bcornell

This is correct. SimpleAuctionSite is incompetent, but site owners currently don't have any other choice besides CreateAuction.

Someone is going to come along with a better auction platform and eat both of their lunches. It won't require knowledge about sports collectibles; they'll just need to know how to build and maintain an auction platform.

There are many auction platforms besides those two. Just not utilized by the sports collectible houses. And yes almost all of them have had crashing problems, some much worse and affecting hundreds of auctioneers. You guys realize what a tiny percentage of the auction business is sports right?