Goldin Auctions Down?

[HOF Auto Rookies]

Let's hope for no BP and free shipping!!!

[jhs5120]

It'll be interesting to see if Goldin stays with SimpleAuctionSite.

[Fred]

Originally Posted by jhs5120

It'll be interesting to see if Goldin stays with SimpleAuctionSite.

Only if they want to lose clients. SimpleAuctoinSite personnel told Goldin not to worry, it's all good, it'll handle the traffic.... what's that saying... screw me once, shame on you, screw me twice....

[Fred]

It looks like they closed the entire auction. All the "End Date" fields indicate "Lot Ended". All good, it's probably the prudent thing to do at this time.

[HOF Auto Rookies]

Nvm not worth it

[Fred]

Brent,

Not sure what else Goldin can do. They have server issues. Goldin sent out an email (and I'm sure it was a tough pill to swallow) that the auction site operators couldn't handle the traffic and that bidding would continue through the next day (Sunday, 17MAY20). In my mind that gave EVERYBODY a chance to put in bids and that the possibility of the site crashing again (like it did on 16MAY20) was there. The servers were pretty good until extended bidding started, an then the issue from 16MAY20 (should have anticipated that) occurred.

If Goldin says "hey, we're going to do it again for 18MAY20", then people's thoughts that they're doing it to get more money (I personally don't believe that) may hurt their business and then what, less bidders for the next auction.

I wonder if the contract Goldin with SimpleAuctions" has any damage clauses. If so, I wouldn't be surprised to see Goldin go after it.

Really not sure what else the Goldin guys can do at this point. Someone mention lower BPs. That would be nice but they'll have to figure out what's best in maintaining a good business relationship with their bidders.

Bent, I see you edited your post... I guess I'll have to edit mine so that people don't get confused with the reply.

[HOF Auto Rookies]

Originally Posted by Fred

Brent,

Not sure what else Goldin can do. They have server issues. Goldin sent out an email (and I'm sure it was a tough pill to swallow) that the auction site operators couldn't handle the traffic and that bidding would continue through the next day (Sunday, 17MAY20). In my mind that gave EVERYBODY a chance to put in bids and that the possibility of the site crashing again (like it did on 16MAY20) was there. The servers were pretty good until extended bidding started, an then the issue from 16MAY20 (should have anticipated that) occurred.

If Goldin says "hey, we're going to do it again for 18MAY20", then people's thoughts that they're doing it to get more money (I personally don't believe that) may hurt their business and then what, less bidders for the next auction.

I wonder if the contract Goldin with SimpleAuctions" has any damage clauses. If so, I wouldn't be surprised to see Goldin go after it.

Really not sure what else the Goldin guys can do at this point. Someone mention lower BPs. That would be nice but they'll have to figure out what's best in maintaining a good business relationship with their bidders.

Bent, I see you edited your post... I guess I'll have to edit mine so that people don't get confused with the reply.

I feel like this post is more than for me, as I said, I like Goldin and I have said they will make it right (and they will). It just truly is a very unfortunate situation. That's all. I will still do business with them, no doubt about it.

edit: I did edit my post immediately after I posted it, sarcasm on texts may not have been ideal on my end lol

[yanks12025]

Originally Posted by HOF Auto Rookies

Let's hope for no BP and free shipping!!!

Lets hope for no sellers premium too

[bounce]

Originally Posted by HOF Auto Rookies

Let's hope for no BP and free shipping!!!

I'd put odds of no BP squarely less than 1%, but I would certainly be pleased to see that.

[HOF Auto Rookies]

Originally Posted by bounce

I'd put odds of no BP squarely less than 1%, but I would certainly be pleased to see that.

I don't expect them to do that, just wanted to say it (just incase) lol. I am in the company it was out of their control and an unfortunate situation that happened.

[Fred]

HOLD ALL TICKETS!!! Now there's a message indicating LOT PAUSED. Maybe there's hope for those that want to continue bidding! Personally, I think they'd have been better off just closing it because this is just a train wreck now. What happens if/when the same thing occurs again (if they re-open for bidding)...

[HOF Auto Rookies]

Originally Posted by Fred

HOLD ALL TICKETS!!! Now there's a message indicating LOT PAUSED. Maybe there's hope for those that want to continue bidding! Personally, I think they'd have been better off just closing it because this is just a train wreck now. What happens if/when the same thing occurs again (if they re-open for bidding)...

[Aquarian Sports Cards]

Can't speak to specifics of this auction or provider, but it's almost an epidemic in the online auction industry, not even remotely limited to sports. I left my first provider because they crashed with an hour to go, and even though I extended an hour I had complaints from every angle. Why did I extend, why didn't I extend more etc. I think part of the problem is that Cloudflare, who almost every provider uses, can't seem to tell the difference between a DDOS attack and the uptick in business an auction always sees at the end. It's one of the few advantages to being smaller, my auctions don't tilt the game, so to speak.

[Fred]

Originally Posted by Aquarian Sports Cards

Can't speak to specifics of this auction or provider, but it's almost an epidemic in the online auction industry, not even remotely limited to sports. I left my first provider because they crashed with an hour to go, and even though I extended an hour I had complaints from every angle. Why did I extend, why didn't I extend more etc. I think part of the problem is that Cloudflare, who almost every provider uses, can't seem to tell the difference between a DDOS attack and the uptick in business an auction always sees at the end. It's one of the few advantages to being smaller, my auctions don't tilt the game, so to speak.

That's a pretty informative post - thanks!

Well, we can ONLY hope that WHEN they re-open, the auction service provider has their collective shit together and won't allow this to turn into a bigger mess than it has become.

[bcornell]

Goldin isn't at fault here, unless you want to argue that they should've found and migrated to a better auction platform a long time ago. They were told that the hosted site could handle a high volume of traffic and transactions, but it clearly could not, now they have to rectify a huge mess.

This idea that shutting down auctions is somehow "good for business" is just weird. If you ask Ken Goldin (or Heritage last month or REA last year) if they'd rather have an outage or finish the auction as expected, no one's voting for an outage.

SimpleAuctionSite failed here, Goldin has to deal with the consequences. That's it.

[Aquarian Sports Cards]

Originally Posted by bcornell

Goldin isn't at fault here, unless you want to argue that they should've found and migrated to a better auction platform a long time ago. They were told that the hosted site could handle a high volume of traffic and transactions, but it clearly could not, now they have to rectify a huge mess.

This idea that shutting down auctions is somehow "good for business" is just weird. If you ask Ken Goldin (or Heritage last month or REA last year) if they'd rather have an outage or finish the auction as expected, no one's voting for an outage.

SimpleAuctionSite failed here, Goldin has to deal with the consequences. That's it.

100% agree. There's NOTHING worse, as an auctioneer, than a platform failure. It is impossible to please everyone when something like this happens so you are stuck pissing off someone. I know NJ doesn't have auctioneer licensing so I don't know if there's any laws on the books, but here in PA (where we are licensed, tested and bonded) we are a fiduciary for our consignors, so that's the side I would have to err on.