eBay Mandatory Return Requirements 4 Sellers

[jfkheat]

Originally Posted by ibuysportsephemera

I have been a Top Rated Seller for as long as I can remember. I will be giving up my 10% discount as of June 1. I will never offer free returns on anything unless I made a mistake on the description. IMO, when a buyer is offered free returns, they have no skin in the game at all. As least if they have to come out of pocket to return something, they might think about it a little bit.



Jeff

If they file an eBay claim and win the seller pays for return shipping. It doesn't cost the buyer anything

[ibuysportsephemera]

Originally Posted by jfkheat

If they file an eBay claim and win the seller pays for return shipping. It doesn't cost the buyer anything

I have been on eBay since 1997 and never had a claim filed against me. I offer refunds if an item is not as described or if I have made a mistake. I take extra time and give detailed descriptions with multiple photos, thus I avoid conflict with my buyers.

Free returns are totally different...a buyer can now decide that they have changed their mind and initiate a refund for no reason. To make matters worse, I now have to pay for the postage...NOT HAPPENING if I can avoid it.

Jeff

[BeanTown]

Hopefully eBay will take a page out of Amazon's book and ban serial returners. I'm pretty sure that 5 percent of the buyers make up 70 percent of their problems.

[Republicaninmass]

I've added a 20% restocking fee on graded cards

[ricktmd]

I suppose if you buy a card and find a better deal elsewhere or bid in an auction and win a card for below what you paid in your ebay purchase you can return the card to the ebay seller. Not very good for the seller.
As a buyer of clothes on line I return items to Amazon or Macy's based on style or fit. One of the reasons you can check for return is better price elsewhere which is not the case on my returns. This seems somewhat reasonable on buy it now items as those are typically (not always) selling for elevated prices and sitting in an ebay store/museum where they will go back to. It seems highly unfair for an auctioned item which benefits from the competition that your bids helped create. If you return the item and it goes back to auction it will likely end up with a lower realized price. Another mistake by ebay making them less attractive to the vintage sports card market.

[cardsnstuff]

I sell a decent amount and eBay just doesn't get it; Free returns. No Thank you; speculators can buy, try to resell/flip/review, what ever they do, and than say oh well and return. Lose my .01/$100 sales, ok no big deal & good because than I don't have to drop what I am doing to get card to post office. They are losing buyers & sellers by the droves. Someone said about a restocking fee; well that stops June 1st too. I will still offer top rated service. But when items have 6 views over 90 days, I guess does it really matter. Actually, ebay is doing me a favor, because I will open my own web store and spend the money I am paying them to promote it instead in both print and online. Sports cards and collectables are a very niche marketplace and with the proper advertising I think I can do just as well with out ebay. I'll continue to sell there but just not as much.

In a few years, ebay will be sold to another company for pennies on the $; who will make it great again. Ebay had a monopoly with their auctions, but once they start losing sellers they will see.

Ask your self this question, if you had an extra phone to sell, would you sell it on ebay where potentially a scammer gets his money and your phone, and you cover shipping both ways. Fool me once shame on you; Fool me twice shame on me.

[aloondilana]

Maybe on some items a liberal return policy may be in order.
But for heavens sake.....graded cards from SGC or PSA are what they are and the buyer knows fully well what he is getting.
I'll stand my ground, no returns on graded cards.

[PowderedH2O]

So a buyer can purchase your card, and list it for sale. If it doesn't sell within 25 days or so, they can return it to you at your expense. Good business plan!