Got check from REA already... wow!

[Topnotchsy]

Got an email from REA that they sent an e-check for the items that sold this past weekend at the auction.

Shocked at how quickly that was. Kudos.

[Stonepony]

That's how it's done in the Big Leagues!! Nice. I paid via wire transfer yesterday
and it shipped out this morning. No shipping charge and I should have my awsome card Friday

[h2oya311]

I haven't gotten my consignment check yet, but the large lot I won was delivered to me on Tuesday!!! Well said! "Big Leagues"!

[Rhotchkiss]

I paid by wire Monday morning and my cards arrived via FedEx Tuesday morning, no shipping charge. Absolute top notch, class act outfit.

[canjond]

Same here. I sent a check in Monday, and already have my item today. Top notch service.

[Sean]

Originally Posted by canjond

Same here. I sent a check in Monday, and already have my item today. Top notch service.

I sent in a check on Monday and I'm still waiting. But of course I live in California, so I expect it to take time to cross the country.

[gnaz01]

Simply none better......

[RedsFan1941]

i have noticed many times people post getting their auction purchases from REA faster than other auction houses email their invoices.

[Republicaninmass]

I waited to get an invoice with shipping added....


Needless to say, my check went out the next day.

[Sean]

Originally Posted by Sean

I sent in a check on Monday and I'm still waiting. But of course I live in California, so I expect it to take time to cross the country.

I sent my check on Monday, and I got my card on Saturday. Incredibly fast shipping.

[Peter_Spaeth]

Just a general observation, I think our society these days places way too much emphasis on instant gratification. I guess I'm from a different era but getting something in a week as opposed to overnight doesn't make any real difference. Now back to the REA accolades.

[jefferyepayne]

Originally Posted by Peter_Spaeth

Just a general observation, I think our society these days places way too much emphasis on instant gratification. I guess I'm from a different era but getting something in a week as opposed to overnight doesn't make any real difference. Now back to the REA accolades.

This isn't about 'instant gratification', its about customer service. REA is setting the standard for shipping fees (none), quick payments to consigners (in a week), quick shipping to winners (less than a week), and putting an end to all-night auctions (close no later than midnight).

I'm a big fan of what Brian is doing.

jeff

P.S. Others are doing all of these things as well! BST Auctions is a great example.

[Peter_Spaeth]

I definitely like the ending at a reasonable hour and applaud the move away from the all night nonsense.

[keithsky]

Wish all the other auction houses would do free shipping definitely a nice added bonus knowing what you will pay when you get your invoice is exactly what you figured it would be based on what it cost for your item plus the buyer's premium. No sticker shock when they send you an invoice with gouging shipping cost like some of the rest of the big ones .REA is the best.