OT: eBay's Late Shipping Policy - Has it changed?

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Originally Posted by Sean1125

There is misinformation in this thread.

The threshold for tracking uploaded in handling time is still in fact 10%.

3% has to due with a completely new metric called "late shipment" and it works differently than the 10% metric.

The issue here is the post office not scanning your item prior to shipment. You need to require the post office to scan the item when you drop it off and receive a receipt that they scanned it. If they scanned the item in within 24 hours of payment you would never have a problem with the "late shipment" metric (it means a buyer reported you for late shipment, this is not a valid report if you do in fact get a scan).

I have anywhere from 10 - 70 packages per day that I have picked up at my store, I always make sure the mailman scans them before he puts them on his truck. I have a regular mailman who always does this, but his fill in guys almost always have to be told to scan them. Some of them say they scan them when they get back to the post office, but I ask them if they will please scan them before loading them. About 3 years ago I had about 30 packages scanned wrong, for some reason they were all scanned as delivered, I don't know if it was a computer malfunction of some kind or the settings on the mailman's little scanner gun, but they all showed "Delivered to ~my address~" on the tracking. Some of those packages got turned over to ebay as "item not received" and I'm not sure if they really were or not, but I know I lost money because they were not scanned correctly.