A Tale of Two Auctions Houses (The GOOD and the BAD)

[prewarsports]

I apologize to Steve V. as I had no idea there was another Steve working there. My wife asked to speak to "Steve" and that is who they handed the phone to. It does not change the fact that the person I spoke to was pretty rude and told her that my items would sit at their office until I sent them another $25, but I do apologize that I thought that was the owner of the company acting this way and not a new employee (that does make a difference).

So, I apologize for calling out the real Steve and moving forward...

On another note, Steve Verkman did apologize to me for how my wife was treated and I accept the apology as it was much appreciated!

My post was not intended to have people boycott Steve or Clean Sweep, but just relay an experience I had in which my wife was treated badly over the phone because of a very small amount of money. Mistakes happen and I am sure in the future they will be better about treating people with dignity when situations like this happen. This is the only bad experience I have had with them and I will let it go. Its all about people at the end of the day.

Happy Collecting.

[kmac32]

have bought from Clean Sweep before with absolutely no issues. Not big purchased but items shipped quickly and professionally.

[ksabet]

I am of the opinion that if you work in retail or customer service there is only one unforgivable sin...a bad attitude.

I think some dealers forget this. If you want to be grumpy and/or rude you picked the wrong line of work. People enjoy this hobby and you signed up for their stupid, repetitive and sometimes ignorant questions and conversations.

I have spoken to Verkman twice in my life and both times he never looked up, was very short and pretty much assured me that I would never bid in his auctions. That young 20-something that asked a simple question about T206's only to have the above attitude thrown back at him has taken his business to many AH's but never purchased anything from Clean Sweep.

You never know who the person you find annoying might grow up to be.