Board issues with emails from PMs (again)

[Leon]

Each and every person (3-4 so far, a few with the same service provider) that has sent me a request has had their email sent on for analysis. This just back...

"Leon,

I was able to look through the logs for those users and with a little research it looks like they are both related to a service called CloudMark. I was able to submit a request for a reputation reset with them. I fully expect them to accept it, though I really can't say how long that will take.

I looked through the complete logs and it looks like everything else either had to do with CloudMark, or Reverse-DNS which I had to do in order to complete the remediation request.

I do think we're getting close to having this completely behind us, but we'll keep on the lookout. I'll have this issue follow up to continue checking for any similar occurrences. If anything comes up in the meantime, do let us know and we'll do what we can to get you back to 100%.
Thank you!!


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