Want to share a positive experience with PSA.

[Leon]

Originally Posted by sdkammeyer

I guess I am failing to see the heroism here. PSA f*cked up ..... PSA saw their fault before the rest of the world had a chance to bash them (thanks to you) and then PSA fixed their screw up.

Why is this becoming a more popular story?

All-in-all this is yet another negative strike against PSA .....

If they screw up 100,000 times and fix the problem 100,000 times are they considered a legit company?

It's the screw ups that concern me .... not the fixes.

I am glad that in your case you got a resolution that suits you ..... but that does NOT help the next guy.

PSA shouldn't mess up and neither should SGC or Beckett. They all do. It's the frequency and the way the mess ups are handled that are key.

My opinion is that PSA mess ups are a tiny, tiny amount compared to what they do overall. I think PSA is a good company and good for the hobby. I also think Joe O does a very good job. I am a Joe O fan....and I am not saying he hasn't made mistakes or is perfect. Only I am that.