Ebay customer service...what a joke!

[kmac32]

Hi Gary,

We actually did that after we dealt with this idiot the first time. My point in the post is that eBay says it is okay to lie in a feedback and have not paid for and item and still leave negative feedback. Lies and malicious feedback are apparently not against eBay rules.

Thanks,

Ken

[glchen]

Sorry, Ken, I think you are probably screwed. It looks like the buyer waited until the last minute to leave feedback, so you might also want to leave negative "positive" feedback also. Sometimes, if you call ebay and speak to a different person, they might be more helpful, but they could also not change anything so might not be worth your time.

[kmac32]

Using silence and reading In between the lines you could tell that the operator did not agree with what the buyer had done but she wasn't going to do anything about it. Typical corporate crap where something didn't exactly fit into their little predone senario so they weren't going to do anything about it. They said the only thing we could do is contact the buyer and request a feedback revision. Really.........I mean really if a person intentionally abused the feedback system do you think they would change their feedback? NOT!!!

[Iron Horse]

back on Nov. 17 buyer won a PSA card which he got and left me a positive feedback. On Dec. 27th he wanted his money back because he sent the card to BGS and they did not cross the card over. Total joke. If you want a BGS card then buy it in BGS holder. He got the card, very happy, 35 days later because BGS feels they want to piss off a PSA client had to return the money. Ebay does nothing to protect the sellers no matter what the case might be.