paying for USPS fault

[smtjoy]

Its the sellers problem, the buyer purchased a card that did not arrive. Seller could have purchased insurance if they wanted to cover any possible shipping issue. Mail does get lost and will sometime show up down the road, its happened to me twice, I once had cards show up that I purchased 8 months prior that were lost, I have sold and refunded only to be contacted by the buyer 5 months later that they showed up and they sent them back to me. I think the USPS does a good job as these are the only 2 times I have had this happen to me from over 2000 transactions.

To me I see it as the risk you take as a seller and its your choice if you want to buy insurance to cover that risk or not.

[Bicem]

maybe they should share the cost of the loss and split it since neither was truly at fault?

[Leon]

Originally Posted by Bicem

maybe they should share the cost of the loss and split it since neither was truly at fault?

So if I send you a $5000 card and it gets lost you will eat $2500? Sweet.....

(though I am sure you and I would just meet at Starbucks or you could swing by the house, most folks aren't in close enough range for that though)

[greenmonster66]

This just happened to me last week. USPS emailed me saying item was delivered and got DC#. I then received few emails from buyer saying he never received item and was pissed at me. He later filed an EBay case against me and he even took one step further by leaving me negative feedback. First off, I do not think it is right for a buyer to leave seller negative feedback while an open case is pending. I fully explained my self to buyer and even went ahead to make a personal phone call to him. Bottom line I did my part as a seller and don't feel I am responsible any more.

[Touch'EmAll]

I have lost as both buyer and seller. It is very, very frustrating. As seller, I have learned that ALL items valued less than $100. get delivery confirmation with tracking number. And all items over get full insurance coverage. Don't even bother selling unless you are willing to eat a couple bucks on shipping and send with tracking/insurance.

With near perfect feedback, ebay security will always side with buyer unless tracking/insurance - if proper tracking/ins. then ebay security will side with seller.

[Bicem]

Originally Posted by Leon

So if I send you a $5000 card and it gets lost you will eat $2500? Sweet.....

(though I am sure you and I would just meet at Starbucks or you could swing by the house, most folks aren't in close enough range for that though)

maybe, IF I never asked for insurance.

[brob28]

I said, yes with a big assumption that the seller did not offer insurance. If seller offers insurance and buyer refuses, I say no. The key to me is that the item is tracked within the USPS system and then falls off.

[Piratedogcardshows]

Tough question and while I feel the Seller in a situation such as this has done everything right it is still there responsibility to get the card to the buyer in the end.Hopefully no one would send a card over say 250 without insurance.I would feel pretty silly to lose money over the few dollars it takes to insurance an item.

[olrac44]

It happened to me earlier in the year. In April, I met up with a large PSA dealer at a show, he was busy and trying catch a flight home. He gave me a bunch of cards and said to mail him back whatever I didn't want to buy.

I sent the cards registered mail, which allegedly, a USPS employee is supposed to sign for the package from the origin to the final destination so it shows a chain of custody. Well, 4 days go by and the tracking information says it's still at the post office that I dropped it off!!! I go there and they can't find it. The dealer calls me looking for the cards.

The package arrives that day but the USPS failed to perform a chain of custody for the cards.

Way to go USPS!!