EBAY/Post Office problem

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In the last month I have had two buyers tell me that their package was left on their doorstep when I paid for signature confirmation...one of them I was very thankful that the buyer notified me - it was a $600 1928 World Series program and the delivery confirmation never even showed it as delivered. I have also had two buyers tell me they never got the item even though the DC on the USPS website shows it as delivered..both of these buyers have very high ebay ratings and I have no reason to doubt them.

I also had a package that I sent out in early October lost along the route somewhere as it was scanned as leaving Lincoln, but never scanned again..I refunded the buyer and asked that if it did show up that he let me know and repay for the item...he told me he would..I periodically checked the DC to see if it ever got to him and after watching it for about a month I just forgot about it...just happened to check on it last week and saw that it was delivered a couple days before Thanksgiving...had to contact the buyer and ask him to repay which he did a a few days later.

Strange things are afoot at the post office, but I'm really mad about two high dollar items that I paid for Signature Confirmation on that got left outside without a sig.