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#1
06-25-2010, 09:03 AM
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SGC Invoice Tracking question
I submitted my first SGC batch that was received June 1. This was a May special that had a 15 business day turn around (I know that this isn't guaranteed).
I used the invoice tracking page (daily, as I'm over-anxious), and noticed a few days ago that the grade went from "NOT GRADED" (or perhaps "NO GRADE") to "" (empty... no text). This happened right about at the 15 day period. What is the general experience using this tool? Also note that I have not received a single email from SGCs "system" related to my invoice. I did contact them directly about a week after my submission arrived at which point it was confirmed that it was received... but I had expected a pro-active email telling me of this, rather than a reactive one. Does their system generally send emails when a submission is received and then again once the grades are available? 
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