New EBay Rules

[ChrisStufflestreet]

Originally Posted by Jim VB

One of the most customer unfriendly lines, ever:


"If you don't wish to accept the new User Agreement, please refer to this Help page for instructions on how to close your account."

Would it have been better if they simply said, "We know you're going to take it. It's not like you're going to go anywhere else..." Or how about tossing out a term I grew very familiar with during my Army days: BOHICA!

I know a little something about large companies that use monopolistic practices because their customers have few options. I work for a cable company. That said, even my employer has been stressing to its technical staff the ramifications of losing customers (bottom line, annual bonuses, pinkslips...)