Does PSA give favoritism to certain dealers/customers?

[Hankphenom]

Originally Posted by Lorewalker

I don't think it is uncommon in the world today that a large client would get better service than a smaller client.

Oh, better service, as in faster turnaround time and the like, for sure for the bigger clients. Better grades, though? I just can't see a PSA honcho telling any grader or group of graders about a particular submission or collection, "these guys are our friends" (wink wink, nod nod) or the like. Call me naive, but I can't imagine it for a number of reasons. OK, you say, it's nothing ever said, it just goes without saying, as in the corporate culture, etc., but as I said before it would be too easy for that to become widely known and all credibility is lost along with millions of dollars worth of business. Now I hear you saying that it IS widely known, that's why we're discussing it, but I want to see actual evidence of some kind, be it studies of some kind, testimony from employees, etc., before I'd be willing to accept what I view so far as merely anecdotal disparagement based on nothing in particular.