Advice on Trade gone bad - kind of.

[buymycards]

Originally Posted by steve B

Have they changed things in the last few years?

A friend of mine had a phonograph damaged in shipping, and filed a claim with USPS. He had to get an estimate for the repairs, and they paid for the repairs. They wanted to see the item and packing, but didn't need to take it.

I'm a bit surprised the insurance paid the entire value, I'd think the difference between the damaged and undamaged value would be what they'd pay.

The procedure is different if you want to repair the item. In that case, what you described is correct.