Burbank Sportscards and others

[lentel]

Originally Posted by doug.goodman

Prior to their website coming into existence, BBSC was one of the top 5 card stores in the country. I feel like I can make that declaration based on my visits to hundreds of stores all over the country. The other top 5 were in St Louis, Grand Rapids, Denver and I forget the other.

They had thousands of boxes of cards, most sorted by number for every imaginable year of all the major issues. They were by far the best store for trying to find weird Topps baseball variations, especially when it involved the backs, because they had so many cards. And they were up the street from my house, so they were the perfect store.

Then they started their website, and moved their building, and made it so only their staff could look in the boxes. Even when you went into the store, they had you enter the cards you were looking for on a computer set up in the small public area, then they would bring you a selection of that card for you to choose from.

They instantly went from by far the best, to not even on the list, and they didn't care at all. Happy to sell to the online purchaser who took what he was given, as opposed to a local walk in customer who had opinions.

And every picture on their website was stock.

After spending thousands of dollars with them for cards and supplies, they basically told me they didn't need me as a customer. So I have never been back, preferring to pay shipping for supplies than to give my money to a local business who don't care about my money, because it's small potatoes compared to their internet sales.

They don't care that they are clogging up your ebay searches, because some people buy their items because of it, so they win, and the real baseball collector loses.

Doug

yep totally agree...loved that store bought a lot of topps sets when they were burbank coins and sports cards.. they let you go through the boxes and pick the cards you wanted..when they move across the street thing changed drastically...also went in once and told myself never again