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#24
04-15-2014, 01:58 PM
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Just to give you an update on this original posting. Called USPS about 4 days after package was in the "Sort Facility Zone". They said that they would open a case and call me back within 48 hours. Five days later, I received no calls so I called them again. They said that they now need to escalate the case to Consumer Affairs in Edison. They will get back to me also within 48 hours. Five days later which was today, still no calls so I called them again. After waiting on hold for 40 minutes, I was told that the case is still open and it has not been resolved but you will know something by 6 PM today. I am not holding my breath.
Very frustrating dealing with these people. BTW, the status has not changed. "Processed through USPS Sort Facility". 
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