USPS Horror: Phantom Delivery Confirmation

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Originally Posted by jonincleve

as an ebay seller i have been having the other problem. i have dropped off packages at the post office or had driver pick up and the packages have not been scanned. i have had 2 customers in the last month screaming at me, calling me a liar saying i have not mailed packages, when i know i did. once delivered, the tracking number just shows the delivery date. i had a package leave ohio the day after mlk day, the first thing that showed on the tracking was delivered branson, ms on 2/5. why have delivery confirmation if it is not used properly?

This is happening to me a LOT lately...I have about 300 packages a week that I drop off and it seems that every few weeks a whole load of my packages are not getting scanned at all. I also believe there are more than a few ebay buyers out there who get their item, but still decide to scam me because their package doesn't show as delivered on the USPS website. I almost never have a package lost that gets scanned into the system, but it's funny how many of those packages that don't get scanned seemingly never show up.

In January the USPS scanned over 100 packages that I dropped off as "DELIVERED"...I can't tell you how many ebayers emailed me in a panic that day.

I'm pretty sure my complaints about their crappy service is now the reason that they don't allow me to drop my packages off at the back dock anymore....they also refuse to pick up from my store because they say they don't have anyone on my route that can handle that many packages.