Experience with eBay buyer scams?

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Posted By: Bob

My experience with paypal and delivery confirmation is this: I shipped some rare books (about $400 value) to an ebay winner. He said he never got them. He had paid with Paypal. I tracked my delivery confirmation online and it showed they were delivered to his local post office in his city and picked up. Paypal refunded his money, took the money out of my bank account. I screamed bloody murder. After a month Paypal said because I was such a good and longstanding customer they were doing a one time deal and refunded the money back to me and my bank. This was about 3 years ago. I since have learned delivery confirmations don't mean squat to paypal if the person just lies and says they didn't get the package, regardless of what the delivery confirmation number shows. I still use dcs on each and every package but I often slap on insurance even if the buyer didn't pay for it, on larger purchases, to protect myself.
What a world...