SGC: Registry Numbers

[Cooper1927]

I have a couple of cards that came up that their cert number was already in use. I followed their directions and sent an email with pics. Does anyone know how long it takes for resolution with SGC?

Thanks!

[3-2-count]

David. I had this same issue a couple years ago and it took less than 24 hours, but there were different customer service representatives running the show then.
I'd follow up your request with a phone call on Monday.

[t206hound]

Originally Posted by Cooper1927

I have a couple of cards that came up that their cert number was already in use. I followed their directions and sent an email with pics. Does anyone know how long it takes for resolution with SGC?

Thanks!

Usually 2-3 business days....

[Blackie]

Hello, shoot Earl and email at ejohnson@sgccard.com

SGC has the best customer service around. You can also call SGC and ask for Bill

Hope this helps........................

[Vol]

Once, it took them over a week for me. They apologized for the delay.

[pcoz]

This just happened to me and I had to send my card in to them and they had to reholder it with a new number. There was evidently some numbers lost in a system problem, and instead of just assigning the number existing on the card to my registry, had to pop it out and reholder it with a new number for their records. A little bit of a runaround, but Earl and Bill are helpful.

[frankbmd]

Couldn't add a card to registry this weekend. Sent an Email to customer service on Sunday. The card was in the registry at 6:23 Monday morning with an Email from Earl. That's service with a

[Cooper1927]

Taken care of! I also had an email this morning.

Thanks all!

[Publius]

I cant even figure out how to add cards to my registry on SGC.....

[dherm360]

I have had great customer service when dealing with SGC and a registry issue. My issue was fixed minutes after my email