Psa theft ransom

[Django7975]

Has anyone else had experience with the eBay vault being transferred to PSA and has their property held for ransom to settle an account from 2019?

I purchased the card in question in April of 2024 and erroneously placed it in the vault. Now PSA is claiming they will not release my property until this account has been settled. The chargeback was ruled in my favor 5 years ago and is unrelated to the card I purchased in April. This is paramount to theft of property at this point. They are holding my card ransom for their poor business practices and scammer ways.

David


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[notfast]

Why did you file a chargeback?

[Snapolit1]

Realize you put it in the vault by accident, but this is precisely the type of horsesh*t that keeps me 1000 miles away from anyone’s “vault”. Cards go in my own personal vault.

[BillyCoxDodgers3B]

Originally Posted by Snapolit1

Realize you put it in the vault by accident, but this is precisely the type of horsesh*t that keeps me 1000 miles away from anyone “vault”.

Yep. This "vault" idea is for the birds. That's what banks are for. If I want access to my items, I want it immediately and I want the material close at hand. Vault. Sheesh.

[Rhotchkiss]

Even if it was a valid debt/charge, which it sounds like maybe it is not, I doubt they could collect on a debt over 5 years old. Seems to me you likely have several legal legs to stand on. The problem is who wants to go to war (and pay to go to war) with PSA, over $700? Have you called PSA yet? If so, what was their response?

[Republicaninmass]

Pretty misleading title with what's happened over the last week.

Bad form IMO

[LEHR]

Originally Posted by BillyCoxDodgers3B

Yep. This "vault" idea is for the birds. That's what banks are for. If I want access to my items, I want it immediately and I want the material close at hand. Vault. Sheesh.

There's noting any company could say or do to get me to use one of these "vaults". I personally don't do the bank boxes either but I definitely do that over a vault service.

[tycobb]

Originally Posted by Snapolit1

Realize you put it in the vault by accident, but this is precisely the type of horsesh*t that keeps me 1000 miles away from anyone’s “vault”. Cards go in my own personal vault.

agree


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[doug.goodman]

I'm confused. How much is the amount that they claim you owe?

[Aquarian Sports Cards]

A charge back isn't a legal proceeding as far as I know. Just because the credit card company found in your favor doesn't mean the vendor that got charged back has to agree with them. In their opinion you still owe them and I doubt there's much you can do about it.

[japhi]

Originally Posted by Snapolit1

Realize you put it in the vault by accident, but this is precisely the type of horsesh*t that keeps me 1000 miles away from anyone’s “vault”. Cards go in my own personal vault.

Amen. I also don't think folks realize the risk associated with storing high value items with a for profit, mostly unregulated business. I don't believe PSA will go out of business, but far bigger businesses have and good luck collecting items when SHTF.

A few high profile examples of this in wine storage over the past decade.

[packs]

Wouldn't a vendor have to accept the chargeback for your money to be refunded? I tried to do a chargeback when an item from an AH was stolen from my home before I could receive it. My bank requested the money back on my behalf but the AH refused to return it because they said the item was "delivered" and my chargeback request was denied.

I only received my money back when I messaged the AH owner and cut out the customer service reps who insisted it was my problem. The AH cut me a refund check in the end.

I guess what I'm asking is: did PSA return your money? If they chose to, it's hard to understand why they're asking for it back when they already had it to begin with and could have said no.

[D. Bergin]

Originally Posted by packs

Wouldn't a vendor have to accept the chargeback for your money to be refunded? I tried to do a chargeback when an item from an AH was stolen from my home before I could receive it. My bank requested the money back on my behalf but the AH refused to return it because they said the item was "delivered" and my chargeback request was denied.

I only received my money back when I messaged the AH owner and cut out the customer service reps who insisted it was my problem. The AH cut me a refund check in the end.

I guess what I'm asking is: did PSA return your money? If they chose to, it's hard to understand why they're asking for it back when they already had it to begin with and could have said no.

No, you lost your case based on the evidence presented (tracking showed delivered).

He won his case, based on the evidence presented (he wasn't granted the service he requested).

Both cases were arbitrarily decided by the credit card company.

A vendor can voluntarily grant a "refund", but a "chargeback" is usually forced (and also costs the vendor an additional "chargeback fee" if they lose the case).

PSA didnt' return his money. The Credit Card company took it from them and gave it back to him...likely with an additional fee tacked on.

[Django7975]

@republicaninmass I don’t know what you’re referring to 100% but I’m speaking on my situation only here. It is horrible about the stolen cards from the Dallas show and I have shared the info and hope they catch those thieves as well.

I have called PSA a few times and spoken with the eBay authenticity guarantee people as well.
The first time I called PSA I was transferred to their collections department. The second time I called I was told eBay could ship my card. The third contact resulted in a phone call from their collections department and an email stating they could unlock my account when the balance was brought current.

5 years ago I sent in a ball for PSA/DNA authentication. I was able to prove using their own emails time stamps that they never had time for an Authenticator to look at the ball. It’s a 1 way street with these people. They mark the high end items with an invisible fluorescent ink which I found out about later. 30 minutes after the tracking stamp delivered I got an email saying my total was incorrect. There was a $15 discrepancy. I assumed at the time that it was a shipping charge miscalculation on my part. 2 days later I get the ball back with a letter saying it couldn’t be authenticated. I was charged the $700+ for them to look for their invisible ink.

This standing alone would not have caused me to do the chargeback.

At the same time, I had another high end ball with a full letter from 2002. I was told by Heritage that the ball was now deemed unable to authenticate because “the letter was to old” I asked if they stand behind their authenticators and their response was that opinion change after such a long time.

This allows me to ask the question whether him owed money because when I bought this ball I assumed it was authentic based on the beer and agreeably authentic full PSA/DNA letter that accompanied the item on eBay. Was I offered compensation for your apparent error from 2002? No I was not. I just now have another collectible I can’t sell because of the opinions of this monopoly.

Either way, they got a chargeback and I proved that the services they claimed to have provided were actually not provided. The $15 was the extra charge for a full letter. Since they knew within the hour of delivery time stamp to this email time stamp that the ball was already marked as bad. They still made me agree to a different charge by email minus the letter then waited 3 days to ship the ball back to make it look like it had been examined. They (PSA) have only cost me money and stress in what is as a whole a very enjoyable hobby for me.

Now they are holding my card random for this chargeback. This is illegal and paramount to theft of property.


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[Republicaninmass]

" I'm just gonna go ahead and call this one...

Django ...unhinged....


Mmmmmmkay?"

-Bill Lumberg

[Django7975]

Originally Posted by Republicaninmass

" I'm just gonna go ahead and call this one...

Django ...unhinged....


Mmmmmmkay?"

-Bill Lumberg

Bill,

Don’t know why you’re trolling me but, funny joke.

I’m simply asking if people can help me retrieve my card possibly a PSA employee or manager is a member.

It’s really not that big an issue for me, it has been aggravating and I answered the questions that were posted here.

If you’re not going to be helpful, please stop trolling me sir.

David Thompson


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[BobbyStrawberry]

Originally Posted by Django7975

Bill,

Don’t know why you’re trolling me but, funny joke.

I’m simply asking if people can help me retrieve my card possibly a PSA employee or manager is a member.

It’s really not that big an issue for me, it has been aggravating and I answered the questions that were posted here.

If you’re not going to be helpful, please stop trolling me sir.

David Thompson


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Trolling is the majority of that guy's activity on here. Put on ignore and don't look back!

[Republicaninmass]

Originally Posted by BobbyStrawberry

Trolling is the majority of that guy's activity on here. Put on ignore and don't look back!

Pot...kettle says Hi

[Django7975]

Originally Posted by Republicaninmass

" I'm just gonna go ahead and call this one...

Django ...unhinged....


Mmmmmmkay?"

-Bill Lumberg

Furthermore, my handle is not related to the movie your joke referenced. It is homage to the greatest guitar player who ever lived, Django Reinhardt.


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[BigfootIsReal]

Originally Posted by Django7975

Furthermore, my handle is not related to the movie your joke referenced. It is homage to the greatest guitar player who ever lived, Django Reinhardt.


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Sorry, that would be ROY CLARK

[Django7975]

Originally Posted by BigfootIsReal

Sorry, that would be ROY CLARK

Touche!!


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[4815162342]

Originally Posted by Django7975

@republicaninmass I don’t know what you’re referring to 100% but I’m speaking on my situation only here. It is horrible about the stolen cards from the Dallas show and I have shared the info and hope they catch those thieves as well.

I have called PSA a few times and spoken with the eBay authenticity guarantee people as well.
The first time I called PSA I was transferred to their collections department. The second time I called I was told eBay could ship my card. The third contact resulted in a phone call from their collections department and an email stating they could unlock my account when the balance was brought current.

5 years ago I sent in a ball for PSA/DNA authentication. I was able to prove using their own emails time stamps that they never had time for an Authenticator to look at the ball. It’s a 1 way street with these people. They mark the high end items with an invisible fluorescent ink which I found out about later. 30 minutes after the tracking stamp delivered I got an email saying my total was incorrect. There was a $15 discrepancy. I assumed at the time that it was a shipping charge miscalculation on my part. 2 days later I get the ball back with a letter saying it couldn’t be authenticated. I was charged the $700+ for them to look for their invisible ink.

This standing alone would not have caused me to do the chargeback.

At the same time, I had another high end ball with a full letter from 2002. I was told by Heritage that the ball was now deemed unable to authenticate because “the letter was to old” I asked if they stand behind their authenticators and their response was that opinion change after such a long time.

This allows me to ask the question whether him owed money because when I bought this ball I assumed it was authentic based on the beer and agreeably authentic full PSA/DNA letter that accompanied the item on eBay. Was I offered compensation for your apparent error from 2002? No I was not. I just now have another collectible I can’t sell because of the opinions of this monopoly.

Either way, they got a chargeback and I proved that the services they claimed to have provided were actually not provided. The $15 was the extra charge for a full letter. Since they knew within the hour of delivery time stamp to this email time stamp that the ball was already marked as bad. They still made me agree to a different charge by email minus the letter then waited 3 days to ship the ball back to make it look like it had been examined. They (PSA) have only cost me money and stress in what is as a whole a very enjoyable hobby for me.

Now they are holding my card random for this chargeback. This is illegal and paramount to theft of property.


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So you just… didn’t pay?

[Django7975]

Originally Posted by 4815162342

So you just… didn’t pay?

I paid. I wouldn’t have paid if I had realized what happened but they are not very transparent with their business dealings unfortunately.


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[bnorth]

Originally Posted by Django7975

Has anyone else had experience with the eBay vault being transferred to PSA and has their property held for ransom to settle an account from 2019?

I purchased the card in question in April of 2024 and erroneously placed it in the vault. Now PSA is claiming they will not release my property until this account has been settled. The chargeback was ruled in my favor 5 years ago and is unrelated to the card I purchased in April. This is paramount to theft of property at this point. They are holding my card ransom for their poor business practices and scammer ways.

David


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That is a crazy situation. This is a post that makes me miss a member that has passed. The response Glynn would have posted makes me LOL just thinking about it.

[JohnP0621]

With all of the Bad Dealings that you are having with PSA Why would you ever even consider sending an item to their vault. I can only assume that a lot of people are using this service only to save on taxes. When I purchase a card or item I want it shipped directly to me for my collection . I would never use a service like this and let someone hold my cards. I hope this works out for you in the end but its not so easy fighting with these big corporations.

Regards
John P

[Django7975]

Originally Posted by JohnP0621

With all of the Bad Dealings that you are having with PSA Why would you ever even consider sending an item to their vault. I can only assume that a lot of people are using this service only to save on taxes. When I purchase a card or item I want it shipped directly to me for my collection . I would never use a service like this and let someone hold my cards. I hope this works out for you in the end but its not so easy fighting with these big corporations.

Regards
John P

It was placed in the eBay vault. PSA purchased the eBay vault right after the purchased the Goldin vault. And, right before they purchased SGC, solidifying this “monopoly”


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[BioCRN]

A few weeks ago on EBay when checking out a card that would be sent to authentication, I almost got a card vaulted by not paying attention to the checkout process.

It was auto-selected to have it sent to the vault on checkout after authentication.

I noticed it before finalizing the purchase and was kinda pissed that was a default option.

I don't know if it's universal now or one of those stupid "roll out" things they're doing where some accounts do it and others don't. Be careful with the checkout options for now...

[BillyCoxDodgers3B]

Originally Posted by BioCRN

It was auto-selected to have it sent to the vault on checkout after authentication.

It it preposterous for them to assume that more people than not would NOT want to have the cards they paid for in their own possession. Getting very tired of them assuming that they know what's better for collectors than the collectors themselves.

[Django7975]

Originally Posted by bnorth

That is a crazy situation. This is a post that makes me miss a member that has passed. The response Glynn would have posted makes me LOL just thinking about it.

If I could “heart” this comment I would


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[Django7975]

https://www.ebay.com/vault/terms

Note
3.C.iii

This is the only agreement I have signed.


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[notfast]

Originally Posted by Django7975

https://www.ebay.com/vault/terms

Note
3.C.iii

This is the only agreement I have signed.


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I’m assuming because you didn’t withdraw your card from eBay’s vault during the time period after it was announced psa was taking over, youd now fall under the terms and conditions of psa.

If you accidentally submitted to psa vault, I’m sure the moment you submit to them to agree to all their terms and conditions as well.

[Django7975]

April 17th 2024 it looks like is the day I signed the eBay vault agreement




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[Django7975]

Finally talked to a sympathizer that got me in and I was able to ship my card back to me.

Wonderful news





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