A New PSA Low

[calvindog]

So I sent in a bunch of signed checks to be authenticated and slabbed to PSA (first mistake) and one came back caught up so badly in the upper left edge that I couldn't shake it free no matter how hard I pounded on it. Many of the other checks I sent in had this issue upon receipt as well, but this one just couldn't be freed:



I wrote to PSA and eventually they wrote back the following: "You may send this back to us if you would like for lamination. This will make it centered in the holder. Please let me know if you would like instructions on how to proceed. You would be responsible for shipping."

I think I'm reading this correctly as they will actually affix permanent lamination to it? Is this possible? And this is their only solution to their poor holder? And they want me to pay for shipping for the privilege of having a 150 year old piece of history destroyed.

The irony, of course, is that I sent the check in for slabbing just to ensure it was protected; and I got back a check that is in danger of losing a corner - and now they want to laminate it? At my shipping expense.

[BobbyStrawberry]

That's awful. I continue to be amazed that the leading company in this space cannot be bothered to set items correctly inside their slabs.

[Leon]

Surely they wouldn't destroy it by actually laminating it? Maybe they meant they will put it in a baggie?

.

[BillyCoxDodgers3B]

Am guessing they have hired someone on the cheap whose first language is something other than English. Clearly, no training in basic hobby verbiage has been provided whatsoever.

[raulus]

But I think the whole lamination wording refers to this setup.

Obviously it’s not really laminated. They should probably find another term to use here. I’ve seen PSA use this setup sometimes to keep smaller or thinner pieces from floating around in the holder.

It’s a mystery why they don’t just make it standard on oddly shaped pieces.

[yanksfan09]

Pretty bad to pinch someone's item in a slab that that not offer a fully insured and paid shipping label both ways to rectify it!

I get mistakes are made, but at minimum an apology would be nice and maybe some credit/ reimbursement if any damage, and shipping covered both ways to fix!

[Donscards]

I love the Custer check. Very unique. Too bad how they encapsulated it. Usually you can tap it down. I have a few encapsulated checks and they came out ok. I can’t imagine they would laminate a check. Also they want you to pay shipping on their mistake. Anyway. Great looking check.

[Fred]

Originally Posted by Leon

Surely they wouldn't destroy it by actually laminating it? Maybe they meant they will put it in a baggie?

.

I'm thinking the same thing, put it in that baggie. I couldn't imagine they'd actually laminate it.

That is just poor quality control. They should have put it in a baggie to begin with.

Cool Custer check!

[calvindog]

Welp, they responded to my question of whether they were planning on actually laminating the check:

“Yes, that is correct. This will help us center the ticket and it will stay sturdy in the casing. There will be a chance this will get stuck again in the side of the holder if we do adjust it inside of the case. Due to this, we are giving you the option to laminate the ticket and reholder this for you.

Please let me know how you would like to proceed.”

[brian1961]

Originally Posted by calvindog

Welp, they responded to my question of whether they were planning on actually laminating the check:

“Yes, that is correct. This will help us center the ticket and it will stay sturdy in the casing. There will be a chance this will get stuck again in the side of the holder if we do adjust it inside of the case. Due to this, we are giving you the option to laminate the ticket and reholder this for you.

Please let me know how you would like to proceed.”

"A New PSA Low" descends lower still. --- Brian Powell