Are some AHs getting too big for their own good?

[Rhotchkiss]

This is not a prewar item, but it is a large AH that sells prewar stuff (sometime), so I figured why not; move if necessary:

What am I missing here? Or is this auction house too big/busy to competently read and report the clear number stated on a PSA flip?

Clearly graded PSA 9, but touted as PSA Gem Mint 10 in the title and in the first sentence of the description.....

https://goldin.co/item/2020-panini-a...gem-mt-107udw4

[Orioles1954]

Probably just got by the copy editor.

[jcmtiger]

Looks like they changed it

[Rhotchkiss]

Originally Posted by jcmtiger

Looks like they changed it

Nice! Good job Goldin.

[mrreality68]

Glad they changed it
but in part some of these AH's maybe growing faster than their infrastructure and experienced staffing can handle.
As new money comes into collectables and more items are hitting the auctions the AH's are getting to much volume that they cannot effectively handle. So if their staffing is not enough (or not trained enough) and/or if their systems and processes in place cannot handle it(the intake of items, the categorizing and describing the items, the posting, the selling, the shipping etc) then their resources are stretched and sadly things falter as a result.

[BobC]

Guys, humans are humans, and we all miss things and make mistakes. I doubt anyone would ever think an AH would intentionally do something like that. The real test is when something is pointed out to them, how quickly and effectively was the error/problem fixed. Sounds like Goldin passed with flying colors.

If this turns out to be the worst problem/error they end up with in this particular auction, I bet they'd be ecstatic.