Ebay advice for cancelling an order?

[bobbyw8469]

Guys....I need some help. I accepted a best offer on my 1957 Topps Mantle card. Two days later, the guy said he has no intentions of paying for the card. What should I do with the order so I won't be penalized by Ebay? There is no need to get my final vale fee back, because Ebay takes it out of the money paid now.

[cammb]

With the new rules, the buyer has three days to cancel an order. After three days, it is up to the seller whether he wants to accept. I think you are out of luck.

[MooseDog]

I think you can cancel the order by

1) Go to the order in the Orders section of Selling Manager
2) Choose "Cancel Order" from the dropdown under Actions
3) Select "Buyer asked to cancel" from the Reason dropdown

I know I've done this a few times without any issues or eBay strikes where buyer claimed a mistake or didn't pay up.

[bobbyw8469]

Originally Posted by MooseDog

I think you can cancel the order by

1) Go to the order in the Orders section of Selling Manager
2) Choose "Cancel Order" from the dropdown under Actions
3) Select "Buyer asked to cancel" from the Reason dropdown

I know I've done this a few times without any issues or eBay strikes where buyer claimed a mistake or didn't pay up.

I think the guy should get a strike though. That is wrong.

[chriskim]

Originally Posted by bobbyw8469

I think the guy should get a strike though. That is wrong.

eBay would do nothing to those non-payers. I recently dealt with a "buyer" who only paid 30% of auctions that he won and he "won" around 1 auction a day. that guy still has good feedbacks since sellers can't leave him negative feedbacks. Just deal with it, eBay is for buyers not for sellers.

[bobbyw8469]

Originally Posted by chriskim

eBay would do nothing to those non-payers. I recently dealt with a "buyer" who only paid 30% of auctions that he won and he "won" around 1 auction a day. that guy still has good feedbacks since sellers can't leave him negative feedbacks. Just deal with it, eBay is for buyers not for sellers.

Can you out that bidder so I can block him?

[Bestdj777]

Originally Posted by MooseDog

I think you can cancel the order by

1) Go to the order in the Orders section of Selling Manager
2) Choose "Cancel Order" from the dropdown under Actions
3) Select "Buyer asked to cancel" from the Reason dropdown

I know I've done this a few times without any issues or eBay strikes where buyer claimed a mistake or didn't pay up.

This is the best option. Had the same issue recently. Wanted to get the guy a non-payer strike but would have taken way too long and would have been too much of a hassle.

[Jim65]

After 4 days, Ebay will give you option to cancel, choose "buyer didn't pay" as the reason and they will get a strike and you can relist right away, at that point, buyer can no longer leave feedback.