SGC Website

[JimC]

Does anyone have any insight as to when the SGC item verification and other new website features will be active?

[jefferyepayne]

Originally Posted by JimC

Does anyone have any insight as to when the SGC item verification and other new website features will be active?

Coming Soon!!!!!!!!!!!!!!!!!!!!!

[bnorth]

Originally Posted by jefferyepayne

Coming Soon!!!!!!!!!!!!!!!!!!!!!

^^THIS^^ and by soon they mean never.

[nolemmings]

It's been over a year. Each passing month is further testament to their ownership's incompetence and/or indifference. That applies to more than just the website too.

[toledo_mudhen]

Also not holding my breath and I have been an SGC guy for a long time.

As an aside I have set up a blank registry on SGC (old website) for each of my sets. When I want to verify an SGC Card - I simply go and enter the serial number into the blank registry and it either returns a grade or card and slab is a hoax.

[JimC]

That's good to know. Thanks Lonnie.

[markgr]

I emailed SGC and was told by someone at SGC simply to email the serial numbers to them and they will verify them. I emailed 5 numbers 6 weeks ago and have not received verification yet. Every week I poke them again, and I get some lame statement like "I have forwarded your email to XXXX. He will get back to you ASAP!" Or "I will discuss with XXXX today."

This is an exercise that should take 1 person 2 minutes to complete. And yet there are apparently discussions occurring between numerous people, as if this happened to be a major project.

I understand that we are all working from home and that response times should be slower, but this is ridiculous. It makes me wonder whether there are deeper problems at SGC.

Anyone have any recent experiences? And any solutions? At this point, I am not buying any more SGC-graded cards until this situation resolves.

Mark

[lentel]

Originally Posted by nolemmings

It's been over a year. Each passing month is further testament to their ownership's incompetence and/or indifference. That applies to more than just the website too.

Yep.. I hadn't dealt with SGC since the ownership change..but wow what a decline in service
10 day grading well over 20 days for me
They don't pick up their phones...everything by email
Dissapointed

[Peter_Spaeth]

Originally Posted by JimC

Does anyone have any insight as to when the SGC item verification and other new website features will be active?

The same day the guarantee comes back.

[Jcosta19]

I can't speak to their website status but I just got a 10 day submission back in 10 days and my previous 20 day was also on time.

I only do small submission as I'm not a bulk collector or deal so maybe that's why.
Last time they were late they also gave me a 20% coupon off my next order.

The email only is lockdown related in my experience, I never had trouble getting them on the phone prior to the change.

Just my 2 cents.

Ju$tin Co$ta

Sent from my SM-G960U using Tapatalk