eBay unpaid item question

[jchcollins]

I know the policy if a buyer does not pay within 48 hours is to open an unpaid item claim. But as a seller, do I have to do that? Or could I simply keep and relist the item in question and refuse to accept the seller's payment if they try to make it later?

Weighing thoughts on what to do in a situation like this right now, and just curious as to what my options as a seller are. I don't see where this is clear anywhere on the eBay policy pages, I think they assume everyone would want to open an unpaid item case.

Thanks.

[buymycards]

I would give the buyer 4 or 5 days. Don't open a case right away. You can also cancel the transaction and relist. Make sure you block the buyer.

[jchcollins]

Originally Posted by buymycards

I would give the buyer 4 or 5 days. Don't open a case right away. You can also cancel the transaction and relist. Make sure you block the buyer.

Thanks. What I guess I'm asking is it considered a bad on me as a seller still if I cancel the transaction even after 48 hours - can they leave negative feedback if I block them even though they did not pay within policy timeframe?

[jchcollins]

Nevermind, think I found my answer. You have to go through the unpaid items process to get credited back your fees after the sale. Ok well, that works.

[Yastrzemski Sports]

Yes. The winner has a right to the item until the unpaid item case is closed. If you file a npb case and resell the item, then they pay for it, they have the right to the item. If you have already sold it they can leave bad fb and eBay will penalize your seller account. Meanwhile they can wait the 5-6 days then decide not to pay and live to screw another seller. I hate that they took away the right for sellers to leave a negative.

[jchcollins]

Originally Posted by Yastrzemski Sports

I hate that they took away the right for sellers to leave a negative.

We'll see. I think I have until 9 pm tonight before the 48 hours is up anyway. The buyer in question (who does have a lot of good buyer feedback) appears to deal in bulk volume, tons of items every month - so they may just naturally wait to pay everybody at once, who knows.

Agree with you I hate they took away the right for sellers to leave a negative. I didn't even know this until about a year ago, and was flabbergasted when I found out. When I first started selling on eBay there was no such thing as PayPal - some buyers were horribly slow and took nearly a month to send you a questionable looking personal check in the mail...and then you had to wait another 2 weeks for it to clear. To me that kind of thing occasionally merited a negative if your cards were tied up just waiting that long, and you could have perhaps moved them elsewhere. But it was also a different time and thankfully situations like that don't really exist anymore. 99% of my buyers pay immediately online. I guess I just didn't have that set as a requirement with PayPal this go-round.