My Heritage auction experience - Update

[rainier2004]

So i received my 1st of 2 lots today, 15 days after payemnt and s/h of $8.25.

http://sports.ha.com/c/item.zx?saleN...05&lotNo=41005

I contacted them prior to the lots and was told "consistent for the grade". The card comes nowhere near as bright inthe image, multiple small wrinkles hidden in the bs contrast and that lower left corner sure looks a lot worse than in the scan. I contact them and was told by Peter, a director, we can take it back for a 10% restocking fee! He refused to admit any error and said "its just your computer or monitor settings" on top of a lot of other bs...I WILL NEVER DO BUSINESS WITH THEM AGAIN. THEY ARE RUDE, INCOMPITENT AND SLOW AND LIVE BELOW EBAY STANDARDS! Yes Im cheap, impatient and critical but I would not accept this from ebay, let alone a major auction house. Let hear how out of line my attitude is, but I am awfully frustrated getting cards below their description and/or scans.

My 2 cents....

Steven Suckow - bash away boys

[4815162342]

Post your scans so we can compare?

[t206hound]

Originally Posted by 4815162342

Post your scans so we can compare?

+1... those are some super hi-res scans on the heritage site and I didn't see any wrinkles at all.

[rainier2004]

My scan sucks but i was thinking i was getting a nice colored cj with a lttle writing on the back accounting for grade with a soft lower left corner. Ill stop now, Im taking the wife out for valentines.

[chaddurbin]

this didn't deserve a whole thread.

it's a 30...expect wrinkles/creases. if you have a problem take it up with SGC (spoiler: they will also tell you it's on par for the grade).

[Bicem]

Originally Posted by chaddurbin

this didn't deserve a whole thread.

it's a 30...expect wrinkles/creases. if you have a problem take it up with SGC (spoiler: they will also tell you it's on par for the grade).

agreed

[effe]

Did you use the "look closer" function? A 30 certainly seems like a reasonable grade for this card. What specifically did you ask them before close?

[chaddurbin]

my guess is OP was expecting something like a psa4mk...a VGEX card with writing that knocked it down to a 2. the board's popular opinion makes SGC out to have some super tough, strict grading standards...but most of the time they put their pants on one leg at a time and have similar standards to us mortals.

CJs hide their wrinkles well, and it's not surprising they don't show up on hi-res scans.

[Jaybird]

Heritage is one of the few auction houses that I don't complain about the scans. When you hit the closeup, you can see it 6x bigger than the actual card. Not sure they can do much more than that with an SGC 30 card. I'd be happy if all auction houses didn't describe the card at all but provided those large scans. I don't need to hear about "corners that will draw blood, etc.". Just show me the scan. Which is what they did.

If I see an SGC 30 that looks too good to be true, I look deeper until I find the thing that caused it to be graded that low. Occasionally I don't find anything but sometimes I do. And I would certainly expect it.

[autograf]

Hmm.........the card does look awfully bright in the photos but like the others, I'd think it was consistent with the grade--with or without creasing. A 2 is a 2. Thought the price was okay and the $8.25 is a fair price for shipping. 15 days is a little long but their shipping department ships stuff for ALL different kinds of auctions. I could see it being that way. It's easy to think the larger guys should have quicker shipping but that's not always the case. Have always found Heritage to be easy to deal with and the scans are second to none--at least size-wise. Good luck whatever happens with it.......hopefully you get some resolution.

[glchen]

Steven, I can just tell you as the others have, that the card is consistent for the grade (SGC 30/2). Heritage gives some of the largest scans possible, just larger than just about any other auction house and even virtually all ebay listings. I really don't know anyone with consistently larger scans. However, some imperfections just do not come across in scans. I know that I scanned a card once, and when I was getting ready to ship the card to the winning buyer on ebay, I saw a surface crease that I could only see when the card was looked at from an angle. And from that angle, it was REALLY obvious. This was a graded card also. I offered to let the buyer cancel the transaction or receive a 25% discount in the price, which he decided to accept. This could be the case for this card.

This is the thing about ebay. In general, buyers love ebay for the DSR's because the general feeling is that this improves customer service. However, sellers hate it because they feel the system is being abused. In general, I still think you get better deals and better service on ebay than you do from auction houses. However, there are just some cards that you don't see on ebay (or at least not often enough) for real auctions, which is why you still end up going to auction houses.

[murcerfan]

INCOMPITENT

classic!

[irishdenny]

Originally Posted by autograf

Hmm.........the card does look awfully bright......... Good luck whatever happens with it.......hopefully you get some resolution.

Tom, I gotta ask... Was that a bit of Sarcasm gone undetected?
If Not, I thought it was funny anyway

[rainier2004]

and to continue...

I had one issue with PWCC and received "I am so sorry" and took back the item, insisted on refunding the s/h and sent a f/u apology email....I do like some people. Love Huggins and Scotts, sportscardlink and sterling...I think Id like Br. and Luckey but i always get outbid. NEVER AGAIN HERITAGE!

Scan added - they sure look a lot different to me; i don not know how to adjust the size and my scans will not show the wrinkles to the back bottom...ive always thought when contrast is altered wrinkles/creases seem to sure look less noticable. Maybe Im full of sh!t though...im sure you guys will let me know.