EBAY/Post Office problem

[jcmtiger]

Hello, have been selling items for my daughter for the last 2 years. Most are not sports, anyway sold some comics to a buyer and he told me comics were not in package, but a coffee grinder was in package. They were insured and had delivery confirmation. Sounds like post office theft or he is not telling the truth. Can he claim insurance loss? I told him to notify the PO and I would do the same at this end. Will ebay cover this?

He also left me positve feedback on the comics. He said he did that in error. These were delivered 11/12/11 and he just notifed me about 5-6 days ago. Media mail.

Thanks joe

[vintagetoppsguy]

I would tell him to pound sand, but that's just me.

[39special]

Originally Posted by vintagetoppsguy

I would tell him to pound sand, but that's just me.

I agree!!

[slidekellyslide]

In the last month I have had two buyers tell me that their package was left on their doorstep when I paid for signature confirmation...one of them I was very thankful that the buyer notified me - it was a $600 1928 World Series program and the delivery confirmation never even showed it as delivered. I have also had two buyers tell me they never got the item even though the DC on the USPS website shows it as delivered..both of these buyers have very high ebay ratings and I have no reason to doubt them.

I also had a package that I sent out in early October lost along the route somewhere as it was scanned as leaving Lincoln, but never scanned again..I refunded the buyer and asked that if it did show up that he let me know and repay for the item...he told me he would..I periodically checked the DC to see if it ever got to him and after watching it for about a month I just forgot about it...just happened to check on it last week and saw that it was delivered a couple days before Thanksgiving...had to contact the buyer and ask him to repay which he did a a few days later.

Strange things are afoot at the post office, but I'm really mad about two high dollar items that I paid for Signature Confirmation on that got left outside without a sig.

[zljones]

But they recieved it almost 1 month ago, and now they want their money back? O hell no, that is like going to a restaurant, eating all the food then complaining after you have eaten, and demanding your money back. Ebay will be on your side. Do not give that buyer any money.

[Jewish-collector]

Send everything registered. Never a problem.

[almostdone]

Originally Posted by zljones

But they recieved it almost 1 month ago, and now they want their money back? O hell no, that is like going to a restaurant, eating all the food then complaining after you have eaten, and demanding your money back. Ebay will be on your side. Do not give that buyer any money.

BTW as a manager in a restaurant this happens all this time. "We didn't know we didn't like it until afterwe ate it all". Sorry for the slight rant just irks me.
Drew

[jcmtiger]

Originally Posted by jcmtiger

Hello, have been selling items for my daughter for the last 2 years. Most are not sports, anyway sold some comics to a buyer and he told me comics were not in package, but a coffee grinder was in package. They were insured and had delivery confirmation. Sounds like post office theft or he is not telling the truth. Can he claim insurance loss? I told him to notify the PO and I would do the same at this end. Will ebay cover this?

He also left me positve feedback on the comics. He said he did that in error. These were delivered 11/12/11 and he just notifed me about 5-6 days ago. Media mail.

Thanks joe

Well, this guy opened a case on me for non-delivery. Of course ebay recommends returning his money as a solution. I declined that bs and told my side for ebay to look into the problem. They will look into it and let me know within 48 hours.

Joe

[jcmtiger]

Originally Posted by jcmtiger

Well, this guy opened a case on me for non-delivery. Of course ebay recommends returning his money as a solution. I declined that bs and told my side for ebay to look into the problem. They will look into it and let me know within 48 hours.

Joe

Ebay at 1st ruled in favor of buyer and I appealed and called. They reversed, said they made a mistake and ruled in my favor.

Joe