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  #1  
Old 11-14-2007, 05:31 PM
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Posted By: Rob Dewolf

A couple of times in the past on this board I've been critical -- not to mention in the minority -- of SGC, specifically in the area of customer service (numerous unanswered e-mails, unreturned phone messages, etc.) Because of this, I think it's only fair to mention an extremely positive experience I had today.

At noon I sent an e-mail to SGC requesting that a 1940s baseball set that wasn't offered as a choice on its registry be added. At 12:55 p.m. I received a reply from Sean Skeffington saying that the set would be added by this evening. By 3 p.m. the new set category was available as a choice on the registry.

In an era when grading companies seemingly fall off the face of the Earth while "moving" their offices, I think this experience is definitely worth a mention and a thank-you.

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  #2  
Old 11-14-2007, 05:34 PM
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Posted By: Fred C

I've never had a bad experience with SGC. Ok, maybe I didn't always agree with the grades assigned to the cards I submitted but other than that they've been great!

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  #3  
Old 11-14-2007, 05:42 PM
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Posted By: jay wolt

Sean's a good guy and a true professional.
Spoke to him at length last week about an odd ball
set I wanted to be slabbed, he was very accomadating
and the set in his hands now.

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  #4  
Old 11-14-2007, 05:51 PM
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Posted By: Matt E.

Sean, now if only you would add the T205 variations to the set registry.
Dealing with SGC has always been a positive experience for me as well.

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  #5  
Old 11-14-2007, 05:53 PM
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Posted By: Bob

Rob- I was told in 2005 that my complete set of SGC graded T212 Obaks with 150 series backs would be added to the Registry. Twice. Never appeared. At the National in Chicago in 2006 one of the guys from SGC apologized and said it would definitely be added as that set did not appear in their Registry and mine would be the first. Nothing. It is now November 2007 and it is still no there. I don't mind if you want to lie to me but just don't smile while you are doing it.
tbob

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  #6  
Old 11-14-2007, 06:17 PM
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Posted By: Brian

Did they 'lose' your set?

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  #7  
Old 11-14-2007, 07:03 PM
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Posted By: Steve Murray

Don't know when they put the 150 set up but it's there now.

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  #8  
Old 11-14-2007, 10:36 PM
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Posted By: Bob

Steve- Well that's certainly bizarre! I wonder if the same person who changed the weighted numbers on the cards we griped about a few days ago read my post and presto, a new category on the registry! I guess I'll have to hit the safe deposit box and come up with all those SGC serial numbers and grades again, sheesh....

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  #9  
Old 11-15-2007, 05:33 AM
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Posted By: Jim

Sean and SGC are the best in the business, hands down.

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  #10  
Old 11-15-2007, 06:34 AM
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Posted By: T206Collector

...is second to none and first by a large margin. How many companies have someone live (in this case Michael Goldberg) routinely pick up the phone after a ring or two after you dial 2 for customer service? Outstanding support, consistent grading and the nicest looking holder in the hobby -- all with a money-backed guarantee. I have been a satisfied customer for nearly 5 years now.

I am eager to see who SGC partners with in the autograph industry to continue slabbing my signed pre-war cards. I just purchased a raw T202 signed Wheat and am not particularly excited about having BVG/JSA slab it. I love JSA, but I really do not like the BVG slabs.

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  #11  
Old 11-15-2007, 06:38 AM
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Posted By: Matt

So you're the guy who got the ebay seller to pull the listing for the signed T202 Wheat? I don't know what you paid, but I would imagine it was well less then it would have gone for as many of us were interested. Good job!

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  #12  
Old 11-15-2007, 07:19 AM
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Posted By: Jason L

I have had only one experience with SGC to date, and it was a great one, as I found their Svc Mgr to be very helpful and attentive.

We'll see about my next experience with them, though, as I have a couple of doozies to present them with, so we'll see how they handle them!


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  #13  
Old 11-15-2007, 11:22 AM
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Posted By: TONY Galovich

SGC is a A++ organization with me
I recently was told I was the second person to send them a submission way back
I wonder who was the 1st person to do a submission to SGC
You have to have real trust to send someone your precious cardboard
Especially these days
I can't imagine sending cards to 98% of the card graders out there
Go to their websites
Many have NO phone #
Just a email
Who is behind the firm?
Who are the graders?
What is their expertise to grade & authenticate my rare cardboard?
We are really trusting, to a fault

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  #14  
Old 11-15-2007, 11:32 AM
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Posted By: Matt

TONY - is that a poem?

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  #15  
Old 11-15-2007, 11:34 AM
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Posted By: Jason L

it's Hiku??!

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  #16  
Old 11-15-2007, 12:10 PM
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Posted By: boxingcardman

GAI is junk
PSA my cards don't fit
I use SGC

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  #17  
Old 11-15-2007, 12:11 PM
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Posted By: dan mckee

Adam, you are a mess! but funny as hell!

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  #18  
Old 11-15-2007, 01:02 PM
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Posted By: barrysloate

Adam- you're a syllable short in the third line (5-7-5). Find it and you will attain perfection!

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  #19  
Old 11-15-2007, 01:13 PM
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Posted By: Rob Dewolf

Go with SGC

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  #20  
Old 11-15-2007, 01:17 PM
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Posted By: Rob Dewolf

Adam, I blame you for this:

No phone or Web site?

We're just moving, honestly!

Your cards are safe. Sure!

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  #21  
Old 11-15-2007, 01:17 PM
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Posted By: barrysloate

That would work.

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  #22  
Old 11-15-2007, 01:35 PM
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Posted By: JK

We failed to pay rent

Moved in middle of the night

Blamed a church for all

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  #23  
Old 11-15-2007, 01:36 PM
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Posted By: Lance

Grade my precious cards
Gracious when they get back home
Is this place a CHURCH????

I normally don't post, but this is my kind of contest!!!!

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  #24  
Old 11-15-2007, 01:48 PM
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Posted By: barrysloate

Josh- I count 5-8-5...you're a little heavy in the middle. But clever!

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  #25  
Old 11-15-2007, 01:49 PM
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Posted By: Rob Dewolf

Haiku overload

From collectors of cardboard

Peter says, What gives?

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  #26  
Old 11-15-2007, 01:50 PM
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Posted By: Rob Dewolf

Barry,

I think Josh is OK. Moved is one syllable in Ohio.

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  #27  
Old 11-15-2007, 01:57 PM
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Posted By: Anonymous

the heck with it

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  #28  
Old 11-15-2007, 02:25 PM
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Posted By: T206Collector

I love SGC
Their grading is excellent
And their service, too

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  #29  
Old 11-15-2007, 02:29 PM
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Posted By: barrysloate

Rob- still count eight:

Moved-in-the-mid-dle-of-the-night.

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  #30  
Old 11-15-2007, 02:55 PM
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Posted By: Rob Dewolf

You stuck an extra "the" in there, I think.

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  #31  
Old 11-15-2007, 03:26 PM
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Posted By: barrysloate

Egad- I can't even read!

There goes that ADD again.

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  #32  
Old 11-15-2007, 05:17 PM
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Posted By: Al C.risafulli

Venture capital
The white collar lottery
Slab my prospectus?

or

Which of these is worse-
Closing up without notice,
Or then coming back?

or

Fancy new, white flip
Should make things better real quick
Run! It's the landlord!

-Al

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  #33  
Old 11-15-2007, 08:27 PM
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Posted By: JK

Al,

Love that last one.

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  #34  
Old 11-15-2007, 08:36 PM
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Posted By: Joann

Oh hell no you guys! hahahaha. All of you - great job. Haiku's. Who the heck EVER thought that lost week in high school writing class would ever come in handy?

J

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  #35  
Old 11-16-2007, 05:19 AM
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Posted By: boxingcardman

Beckett slabs bust hard
Shards of plastic on the floor
Wife is mad at me

Nice new white flips guys
Easy to spot at shows now
Run away! trimmed cards.

Too much time on board
Work suffers I am behind
Must go write brief now

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  #36  
Old 11-16-2007, 05:25 AM
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Posted By: Matt

I made the following to bring any newbie joining the board up to speed:


Net Fifty-four forum:
Leon gets sued for defamation
Peter posts too much

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  #37  
Old 11-16-2007, 05:29 AM
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Posted By: leon

I have never been sued in the hobby....and that's all I really care to say about it.....

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  #38  
Old 11-16-2007, 06:05 AM
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Posted By: Matt

leon - threated to be sued doesn't fit in the haiku!!

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  #39  
Old 11-16-2007, 06:21 AM
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Posted By: Jason L

thanks guys...I didn't think people would run with it like this, but it's a fun read.
Adam, put down the brief and keep writing please!

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  #40  
Old 11-16-2007, 06:38 AM
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Posted By: Lance

Matt,

6 sylables in first line...perhaps "site" for forum?

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  #41  
Old 11-16-2007, 07:00 AM
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Posted By: Matt

Thanks Lance:


Net Fifty-Four board:
Leon gets sued for defamation
Peter posts too much

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  #42  
Old 11-16-2007, 07:50 AM
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Posted By: Larry

there once was a card from Nantucket.......

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  #43  
Old 11-16-2007, 08:30 AM
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Posted By: Steve Murray

I don't have a clue what this is all about but it sure detracts from the original intent of the poster. While I hope SGC isn't reading all this I suspect that they might.

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