eBay return process?

[Belfast1933]

Good morning

I have my first experience (as an occasional seller) of a returned item.

Even though I am listed as a “no returns” seller, I agreed to accept a return since the buyer was unhappy with the item. No biggie - I sell about 1 item every 2 months and wouldn’t want anyone to feel disappointed in something I sold them

But the return process is confusing - I clicked a few buttons yesterday (should have paid closer attention, did it between meetings) and now it looks like funds were withdrawn from my bank account but the seller has not yet returned the item.

Does eBay keeep the funds in some kind of holding escrow until
I confirm that the item has been safely returned?
I have a bad feeling about this one… the item is a pretty delicate and old Joe DiMaggio magazine and I worry that the buyer may not take as much care to package the return as I did when I sent it.

Does anyone know how the funds are returned to me? As of this moment, I have neither the item OR the funds! (Lesson learned for me - only buy and sell on Net54 with people I know and trust!)

Thx for any advice or experience.

Jeff

(PS, anyone want to buy a cool old Joe D magazine?? &#128521