Begin Rant

[Cozumeleno]

I doubt the time will ever come when I don't sell on eBay and still have cards to sell, but it's times like these that drive me nuts.

Auction off two individual cards using the same photo and a clear description (in colored font, no less) that auction is for only the one listed in the title. Only one card listed in the title, one listed in the description, and no reference to the second card at all - other than to say it is in a SEPARATE auction.

Ship to buyer, who receives it and asks for a refund. Buyer fully acknowledges that he did not read the description and despite the title listing only one card, claims he thought he was bidding on both cards.

Auction clearly states no refunds, yet buyer asks for one even though he was the one at fault. To avoid negative feedback, I offer the refund anyway since it's not worth the trouble on a transaction of like $50.00. Buyer apologizes and thanks me for accepting the return saying he will sent it back.

29 DAYS LATER AND THE CARD SHOWS UP. It was not a post office glitch as it was just sent a few days ago. I completely forgot about it since it's been, you know, like a month. Unreal.

/End Rant

[TheNightmanCometh]

Block him from bidding on your items. That's what I do when I meet buyers like that. He basically held your feedback hostage for a refund, whether it was intentional or not. Bad buyers get blocked.

[xplainer]

Agree. Add to blocked bidders. My list is growing. There are so many idiots out there. It is amazing the stories they come up with.

[TheNightmanCometh]

Completely unrelated from this, but at the same time related. My gf sold a pair of jeans on another auction site, can't remember. The buyer gave her negative feedback because the jeans didn't fit. Keep in mind that she put the size of the jeans in the title, sent it out next day, and even gave her a discount, but the girl still gave negative feedback and wanted a refund.

I'm sorry that you can't fit into a size 4, maybe next time you be more realistic about the size of your ass before you bid.

[kmac32]

Originally Posted by TheNightmanCometh

Completely unrelated from this, but at the same time related. My gf sold a pair of jeans on another auction site, can't remember. The buyer gave her negative feedback because the jeans didn't fit. Keep in mind that she put the size of the jeans in the title, sent it out next day, and even gave her a discount, but the girl still gave negative feedback and wanted a refund.

I'm sorry that you can't fit into a size 4, maybe next time you be more realistic about the size of your ass before you bid.

We had the same BS a few years ago when my wife sold a high end sweater on ebay. Idiot bid up the item and when they got item said item was not a large sweater even though the tags said size large. Wonderful ebay saw the pictures including the tag saying it was a large and they still let the feedback stand as is. Was one of only 2 negatives in 17 years on eBay. I checked this jerk out recently and the feedback they left was one of the last transactions they ever did on ebay and they were a very low feedback buyer. Complete jerks in my opinion.

[Beastmode]

I'm primarily a buyer, but I've caught myself several times getting sucked into the photo. Not sure what it is, but I see the photo and glance at the description. I'll save the item, but realize when I'm putting my bid together that it's not the cards in the photo that are for sale, it's only one of them.

IMO, the photo should match the description of what is for sale. Seems simple enought to me. The multiple card photos with only one for sale are removed from my searches now. I know sellers are trying to be efficient, but it also limits my zooming ability.

[conor912]

Originally Posted by Beastmode

I'm primarily a buyer, but I've caught myself several times getting sucked into the photo. Not sure what it is, but I see the photo and glance at the description. I'll save the item, but realize when I'm putting my bid together that it's not the cards in the photo that are for sale, it's only one of them.

IMO, the photo should match the description of what is for sale. Seems simple enought to me. The multiple card photos with only one for sale are removed from my searches now. I know sellers are trying to be efficient, but it also limits my zooming ability.

Amen. Definitely one of my pet peeves.

[frankbmd]

I believe that if something isn't for sale, the image should not be included.

If seller is cannot scan the card for sale alone, this is the result.

Sellers must assume that buyers cannot read.

[kmac32]

Originally Posted by frankbmd

I believe that if something isn't for sale, the image should not be included.

If seller is cannot scan the card for sale alone, this is the result.

Sellers must assume that buyers cannot read.

In general, I agree with you Frank. If you do not read the listing however, you do not have the right to leave negative feedback. Stupidity is not an excuse in my opinion. :-)

[bnorth]

Originally Posted by frankbmd

I believe that if something isn't for sale, the image should not be included.

If seller is cannot scan the card for sale alone, this is the result.

Sellers must assume that buyers cannot read.

+1 I recently fell for this BS of picturing things not for sale in the listing. A rare error card was prominently pictured and the price was a bargain but not a steal so I hit the BIN within minutes of it being listed so no one else would hit the BIN while I read the description.

I then read the description and there was the "error card not included". So I highly overpaid for a bunch of garbage I didn't want.

[frankbmd]

Originally Posted by bnorth

+1 I recently fell for this BS of picturing things not for sale in the listing. A rare error card was prominently pictured and the price was a bargain but not a steal so I hit the BIN within minutes of it being listed so no one else would hit the BIN while I read the description.

I then read the description and there was the "error card not included". So I highly overpaid for a bunch of garbage I didn't want.

So you paid for a Ferrari and got a Ford, which is my point exactly. Both parties share responsibility. The seller may be intentionally or unintentionally deceptive in creating such a listing, and the buyer may be literate or illiterate. How many of you read the small print legalese before you hit the Agree button at the bottom of the page? When I recently purchased a home, I ended up with a stack of papers three inches high, each containing my initials, before getting the key. I am a pretty good reader, but the paperwork was ridiculous, and no I didn't read it. If I don't own the home and one of you does, thanks for letting me stay here.

[pokerplyr80]

Originally Posted by Beastmode

I'm primarily a buyer, but I've caught myself several times getting sucked into the photo. Not sure what it is, but I see the photo and glance at the description. I'll save the item, but realize when I'm putting my bid together that it's not the cards in the photo that are for sale, it's only one of them.

IMO, the photo should match the description of what is for sale. Seems simple enought to me. The multiple card photos with only one for sale are removed from my searches now. I know sellers are trying to be efficient, but it also limits my zooming ability.

I agree, if you've taken the time to take a picture of the cards and post a listing, how much harder would it have been to take two pictures? This practice bothers me of posting multiple cards but only selling one of them. If you don't want to take the time to list an item properly, consign it to someone who will. Just my opinion.

[1880nonsports]

then PLEASE - a picture of the card front and back - preferably one I can zoom - and ONLY pictures of that card which is for sale. Over the past 20! years I have become tired of asking for back scans or better pix. I just move on......... Things will sell for a higher price and you will avoid at least the questions and re-listing for one reason or another.

[bbcardzman]

When you sell on eBay you are at the mercy of idiots.
EBay doesn't care about you (the seller), they are only in it for the money and 90% of the eBay buyers are morons and can request a refund if they blink.
This is the reason I quit selling there.

[Cozumeleno]

I get the multiple photo stuff - to a very limited degree. If the title is clear, the description is clear, and that distinction is even put in bold/colored font into the listing, which consists of like five sentences, I mean ... I'm not one of those sellers that buries something into a 500-1,000 word description. It was literally a handful of sentences.

As someone mentioned earlier, it's just a huge time-saver when you're listing multiple cards. I fully expect some annoyed buyers to take a pass on them and that's completely fine. To me, the time savings far outweighs the few extra bucks I might miss out on.

But even beyond that, the bigger issue I had was with the long time in shipping the card back. 29 days for something that was your fault? As I said, it'd been so long that I completely forgot about it.

[vintagetoppsguy]

I see both sides. However, I tend to agree more with those that say the picture(s) should exectly match the description.

If you purchase a gallon of milk at the grocery store and you get home and realize it's spoiled and past the expiration date, is it your fault for not reading the label (description) or is it the store"s fault for having it on the shelf? More than likely, you're mad at the store even though you neglected to read. Point is, people don't always read and buy on based on what they see.

I would just be glad you got the card back and move on.

Edited to add: As far as taking 29 days to get your card back, that's all your fault. You should have never refunded him without having the card back in hand.

[Cozumeleno]

Edited to add: As far as taking 29 days to get your card back, that's all your fault. You should have never refunded him without having the card back in hand.

I most certainly didn't do that - refund was not sent until it came back. I was only saying that he shouldn't have taken that long to send it back when I basically did him a favor since it was clear in the description what it was and the auction stated no refunds.

Just seemed kind of ridiculous to wait that long to send it back.

[TistaT202]

I buy and sell on eBay and agree that the photos should only show what is for sale. eBay photo editor makes it quite easy to crop a photo (takes a few seconds), so really no reason to have multiple items in photos unless you are lazy IMO.

I do agree that eBay is a breeding ground for idiotic buyers, but in my experience (knock on wood) they are far and few between. If you take the time as a seller to post a solid listing with plenty of photos and an ample description you will find that eBay will actually side with you when these idiots try to extort a refund out of you. Just my 2 cents and experiences over the past 2 years.

Mike

[buymycards]

eBay can be a real pain in the ass sometimes, but 95% of the buyers are good customers who pay quickly and don't cause any problems. But, that 5% of customers who are somewhat ignorant, greedy, or crooked, cause a lot of problems.

It isn't just eBay. It is the same with my job at the Post Office, and in other things that I am involved with. 95% of employees are great, 95% of customers are great, but man - that 5% of weird-ohs can ruin your day.

I am beginning to wonder if the customer problems, the lack of seller support by eBay, and the high fees are really worth my time and effort.

Rick

[RichardSimon]

Originally Posted by pokerplyr80

I agree, if you've taken the time to take a picture of the cards and post a listing, how much harder would it have been to take two pictures? This practice bothers me of posting multiple cards but only selling one of them. If you don't want to take the time to list an item properly, consign it to someone who will. Just my opinion.

When I see two items pictured in an ebay ad and only one of the items is for sale I just chuckle and say to myself what a lazy seller.
Sellers - list your items properly.

[z28jd]

Originally Posted by RichardSimon

When I see two items pictured in an ebay ad and only one of the items is for sale I just chuckle and say to myself what a lazy seller.
Sellers - list your items properly.

I've seen ones where they will list a group of T206 cards with only one for sale, then not tell you what the back is, so you either have to assume they flipped the cards in order(which not everyone does), or you have to try to match up one by finding noticeable damage. I hate those auctions.

I agree with everyone else about the dislike for multiple cards pictured in single card auctions. Very annoying.

[Sean1125]

Originally Posted by pokerplyr80

I agree, if you've taken the time to take a picture of the cards and post a listing, how much harder would it have been to take two pictures? This practice bothers me of posting multiple cards but only selling one of them. If you don't want to take the time to list an item properly, consign it to someone who will. Just my opinion.

100% agree. There is no one Coz should be mad at except himself.

Anyone who posts more than 1 item in a photo for a single item listing is always at fault, it doesn't matter what your excuse is your practice is not the norm and incorrect.

Had two photos been taken for two listings I guarantee this wouldn't have happened.

[Tabe]

Originally Posted by Sean1125

100% agree. There is no one Coz should be mad at except himself.

Anyone who posts more than 1 item in a photo for a single item listing is always at fault, it doesn't matter what your excuse is your practice is not the norm and incorrect.

Had two photos been taken for two listings I guarantee this wouldn't have happened.

Exactly. And it's not like it takes a long time to edit a multi-item scan into separate pictures for each item. It literally takes like 5 seconds. So do the "scan 'em all together thing" but then take the minute amount of time to edit into individual photos.

Personally, I think it should be an Ebay rule that you get everything shown in the photos for a given auction.