Bulk Lot Purchase comes up short.

[savedfrommyspokes]

I recently purchased a large, bulk lot of cards from a reputable auction house.

When the securely packed package arrived, I eagerly removed the multiple individual boxes containing the lot from the shipping box. However, I quickly realized that the total amount of cards advertised for this large lot were physically unable to fit in the individual boxes (IE. auction advertised 1000 cards and they were packed into two 400 ct boxes). I reviewed/counted this lot of cards and all of the cards that were advertised were present (this lot contains a high quantity of multiples of each card), however, there were just not as many copies of each card as there should have been based on the lot's approximate number of cards represented by the auction house.

While this auction house did indeed state that this lot would contain an approximate number of cards, IMO the actual amount received was significantly short of the approximate number.

For other buyers of larger bulk type lots with a description mentioning just an approximate number (versus a firm amount) of cards, what is an acceptable variance (by percent) from what was received versus what was approximated?

And if your variance threshold was exceeded, what would you expect the auction house do to successfully complete the transaction?