Crossovers at SGC

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Posted By: Matt R

I've read their terms and they only accept crossovers on cards worth $500 or less. So if they damage your $1000 card, you only get $500 in damages. Does anyone know if there's a way around this? I also noticed that they use Fedex but only insure it for $500. That makes me feel a bit uneasy trying to cross a more expensive card.

I have an insurance policy with Collectors Insurance. The policy makes it sound like I'm covered for a loss in the mail. Does anyone else have insurance through them? Do you know if they cover a loss in the mail. I know you have to send it with a signature required.

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Posted By: MVSNYC

are you sure that's correct on the above SGC crossover info?

doesn't sound right to me...

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Posted By: Brent Butcher

Either crack out yourself and submit or call them and they will work something out with you.

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Posted By: Brent Butcher

That's the standard policy Mike but you can always call and they will work with you.

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Posted By: Matt R

Yes, it's only a $500 max. One time they ran a special and upped it to $2500. I don't understand it either. If they can do $2500 for a special, why can't they do it all the time?

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Posted By: Matt R

Ah, so they are willing to negotiate. I'll have to give them a call.

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Posted By: MVSNYC

"...but you can always call and they will work with you."

agreed.

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Posted By: JimB

I have crossed more valuable cards. I just called and got the ok first.
JimB

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Posted By: Jay Adair

Hey Matt,


I'm glad you think you're so big and bad. But guess what friend....death threats are not taken lightly by the authorities. Even via the Internet.


The email..should I says email(s)...all 16 (within a 10 minute span) of them are being saved.


This one in particular is being forwarded to the Detectives at my local PD. Hopefully they'll be in touch with your PD shortly.

You have some serious mental issues pal. Hopefully you'll be arrested under the "terroristic threat" law and receive the proper care.



*********edited out private email - moderator dude.....emails are not allowed to be posted on the board- moderator


Typically, I am aware that posting outside communication such as an email is prohibited on most forums...but this needed to be shown for everyone to see exactly what type of lunatic they are dealing with.

I am far from joking about reporting his threats of harm to myself and my family. I am stopping by my PD tomorrow morning before work to ensure that this is handled. I have printed out all of his threats and will continue to do so as they come in.


Thanks,
Jay

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Posted By: Anonymous

Only after you sent a message with a very threatening tone to me. You couldn't leave it alone and had to start attacking me by my personal e-mail. Be sure to show your message to the cops as well. They won't do anything about it anyway. There were no threats even made.

You wanted to put on your internet tough guy act too. You are the one that made the e-mail threat.

Your message will also be kept.

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Posted By: Dave F

This is getting just a little childish.

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Posted By: Glyn Parson

We will accept crossovers at any value. If the card is worth more then $500 you need to submit it at the correct grading tier for that value. Also for fed ex you are insured for $500 automatically you must pay more to be insured for more then $500. If you have any questions please feel free to give myself or Michael a call at the office. 1-800-742-9212.
Thank You,
Glyn Parson
SGC

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Posted By: leon

Please take the argument off of Net54. If I see anymore posts with this kind of banter I am going to delete them. Please get back to collecting cards and talking about them or don't post. I understand there is an argument brewing but you guys need to let it go. Shake hands and don't be angry. It's not that big of a deal. Anger always hurts the person harboring it.....take care now.....and email me if you want to talk about it. Please don't even respond to this post on the board. ...thanks again

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Posted By: JimB

"We will accept crossovers at any value. If the card is worth more then $500 you need to submit it at the correct grading tier for that value. " Glynn

"SGC will no longer accept cards for crossover valued in excess of $500." SGC website

Glyn,
If that is the case, you might want to consider re-wording what is written on your website. It is a little confusing and you are probably losing business as a result.
THanks,
Jim

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Posted By: Steve

Speaking of SGC website last I looked the warranty was still the same too.


Steve

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Posted By: Matt

SGC has been swamped in all areas the last few months - their turn-around times have been slow, and, as you can see, their website updating has fallen behind their actual policies as well. Growing pains of any small company. Once they make the necessary hires and train them, they should be back at the top of their game.

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Posted By: JK

Jim - The website is clear. A card valued above $500 is no longer a $7 crossover. Its simply a submission but the card is still in the competitor's "protective housing."

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Posted By: Jeff Lichtman

Matt, as I had mentioned on another thread, my raw card was delivered to SGC last Monday, graded that day and Fed Exed back to me for Tuesday delivery. The card was literally in SGC's hands for less than 12 hours. Really astonishing service -- other than that they undergraded my card by a couple grades.

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Posted By: Anonymous

SGC sounds like they provide good service. I talked to Michael and he said that I can include a note with my card and ask the grader to make note of the flaws in case it doesn't cross.

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Posted By: Steve

The SGC Guarantee

SGC guarantees that all cards submitted shall be graded by SGC grading experts in accordance with SGC grading procedures. In the event the original submitter of an SGC card believes that the card has been overgraded with respect to such procedures, the original submitter may resubmit that card to SGC for a review of the assigned grade. THIS RESUBMISSION MUST BE REQUESTED WITHIN 30 DAYS OF RECEIPT FROM SGC


I wonder how many collectors read this and did not follow through on a problem card simply because they were not the original submitter.

The current owner has been in place for over 3 years. Over a month ago this forum was told it would be fixed.


The person that does the web site for them is not a grader so being 'swamped' is not a reason IMO.


I still can't find where PSA has hid there warranty.

Steve

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Posted By: Matt

I wasn't suggesting all their service is backed up, and it's possible that they already have gotten back up to speed, but several of us had delays in our orders over the last few months. I am confident they are working out the issues, if they have not already.