What Do You Do When A Card Has Been Lost In The Mail?

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Posted By: Addie_Joss

I sold a card to someone on the B/S/T forum several weeks ago and it appears as though the card has been lost or delivered to the wrong address or misplaced by someone in their household or complex. I'm speculating but it should have certainly arrived by now and hasn't. I saved the shipping receipt to show that I did indeed send the card, I always save my shipping receipts from transactions. The buyer never asked that I purchase insurance for the card or asked for delivery confirmation, though I feel bad I didn't ask him if he wanted it. This has never happened to me before and I'm not sure what the proper thing to do is. On the one hand I feel bad that the card has potentially been lost, but on the other I don't really want to refund the purchase because then I'm out of a card and the money I sold it for. What is the proper thing to do? Is it just something that happens from time to time and the buyer takes the loss?