SGC grading times

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Posted By: Ken McMillan

Hello,

Curious if anyone has had recent experience with SGC and estimated time for getting cards back from grading. They have a special for August that says 10 working days, but is this accurate given the National and East coast shows held this month? What has everyone's recent experience been?

Ken

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Posted By: Tony Andrea

Hi Ken -
I've sent in two separate submissions since the National
and they both were right on the money when due.
These guys are "GREAT"......

Tony

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Posted By: Paul

My most recent submission a week after the national was for their next day service. It took two days, & no partial credit or anything. Also had a five day submission take almost two weeks a couple months earlier. Again no credit or communication. The cards were accuratly graded IMHO. Other than that, no problems with other submissions.

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Posted By: JimB

They took three full business days on an "immediate" submission of mine about six months ago. They said they would send a voucher, but never did. They even undergraded the card. I love SGC, but they still have some glitches to iron out.
JimB

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Posted By: Jason L

submitted cards at the East Coast National and was told about a 10 day turnaround...which gives them until the end of this week. great experience, and i am hoping for ontime service, but it won't kill me if they're late.

The Service Mgr said that they had been a little squeezed lately with the traffic surrounding the Naitonal and this show 2 weeks ago, but that they were getting through fairly well...

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Posted By: Ken McMillan

talked with service today. They are running about a week behind so not really a big deal. Mike appologized for the delay and was very nice. Will always submit to SGC.

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Posted By: T206Collector

....is that you should use it if you feel that your cards aren't getting graded as quickly as promised. Pick up the phone and call Michael Goldberg. His number is on the SGC website, and if you call their general number you can get routed to him fairly easily. They will work with you and, in my case, have bended over backwards to assist me in my submissions.

When there has been a delay, or if they have combined two submissions into one shipment to me, they have offered grading or shipping credits, which amount to no more than, "Just indicate on your next submission that I approved a $__ credit, and I will take care of it" -- and they always have.

SGC is growing. They have hired additional help in recent weeks and they also moved. I have found that a little patience goes a long way with them. I also still love their grading consistency and holders.

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Posted By: Kevin Cummings

I dropped off 8 cards at their office yesterday. The SGC rep said they were, in fact, very busy. I asked it was related to the National and East Coast National and his reply was that they certainly contributed, but I was the sixth walk-in so their August grading specials might be adding to the traffic as well.

No one said the business was having any impact on turnaround times.

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Posted By: JimB

I would like to mention that Dave Foreman just e-mailed me with apologies and three vouchers for future grading. That glitch got ironed out pretty quicly. Thanks Dave.
JimB

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Posted By: Kevin Cummings

The cards I dropped off for the Grand Slam Special on Monday (8/27) were delivered today (9/1), technically a day earlier than advertised. So, from my limited experience they are keeping up with things.

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Posted By: bigfish

Never have had a problem with SGC. Customer service is great and their grading service has been on time.

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Posted By: Jason L

a day before the 10-day deadline...so, while I haven't yet received it, they delivered grades online before promised!
I got a few crossovers directly, so no money lost, plus a few very nice surprises on raw buys, and 1 real disappointment (turns out a card I bought years ago for $25 is a counterfeit!)

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Posted By: rand

SGC has been excellent with communication. i have been able to speak with all the guys in the office at some point or another and they all take a minute, and i am small potatoes compared to a lot of other submitters. I couldnt be happier with this company

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Posted By: Jared

A recent batch I sent in for 10-day "Express" grading...

Received by SGC: 8/17/07
Shipped by SCG: 8/28/07 (7 working days)
Received by me: 8/30/07 (9 working days)

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Posted By: barry arnold

My experience has been much the same as T206 Collector.
Goldberg has always made things right when necessary.
A great guy and a great company!

all the best,

Barry