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So with ebay's spring seller update that was issued today. They changed the return terms. Below was taken from one of the mod's when asking for clarification.
When buyers are sent an eBay-generated return label, the return is closed if the label is not printed within 10 business days. If the buyer prints the label, we allow the return to remain open an additional 5 business days to ensure shipping scans are captured. When buyers are not sent an eBay-generated return label, we wait up to 35 business days before closing the return.
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