Problems with PSA

[RobertC]

Anyone else been having problems with PSA mislabeling cards. In the last few months, I have had three submissions to PSA with a total of 51 cards. Out of these, 7 were mislabeled. These were obvious mistakes. I got Topps cards labeled as OPC, Topps Milton Bradley labeled as Topps Venezuelan, and a regular round MSA disc labeled as a square proof. I emailed PSA, and they said to return them and they would relabel them in 10 days. Well, its been almost 5 weeks since PSA received them, and nothing yet. I know someone will say that they grade a large amount of cards, but that does not matter. If I send in 1 card or 1,000 I deserve the same quality. I have no problem with the grades the cards received, but I would like the flip to match the card. This is a picture of two postcards that I just got back from PSA/DNA. See the problem?

[vintagetoppsguy]

Originally Posted by RobertC

I have had three submissions to PSA with a total of 51 cards. Out of these, 7 were mislabeled.

Only a 13% error rate. Hey, they're improving.

[drcy]

Understandable mistake. Bradley sounds like a Latin surname.

[bnorth]

You need to put them on eBay as RARE PSA ERROR and don't forget to add eBay 1/1 in the description. On a serious note I hope they get them fixed and back to you soon.

As part of a trade with a fellow member I got a cool(to me) SGC flip error. The card is a 57 Topps Ted Williams and they accidently listed the year as 1959.

[sbfinley]

Call them about the wait time and you'll probably get moved to the front of the line, that being said mech errors is a huge problem with the company that they need to address.

[Rookiemonster]

Not the same problem but PSA dropped the ball . I summited a few cards .
Modern 1991 stadium club Brett favre whitch came back fine . And a 1989
Ken Griffey Jr. Fleer glossy . (It came back a 9 but looks better then most 10s) now if you know this card it has a ton of issues and a 10 is close to 2000 and a9 is like 175 . So on close inspection of the card I seen little plastic particles SEALED IN WITH THE CARD . I spoke to PSA and they said send it back and
They would reholder it .
So I did , it came back within the time they said it would but....
The plastic pieces were still in it ! So after calling and complaining
They said send it back again ha hahahah . They also said I would get two free grades and reimbursement for shipping it has been over a year and I still
Have not sent it back .

[swarmee]

These are some reasons why I have my credit card email me when my card has been charged at PSA. I inspect the popped grades, and immediately have them hold shipment for mechanical errors. It slows me from getting my cards, but at least they're right when they get here.

[RobertC]

PSA finally shipped out my cards, but I'm still not too happy. First, I lost the Topps Milton Bradley checklist - it's now a Topps. I originally sent in Topps, OPC, Topps Venezuelan, and Topps Milton Bradley examples of the checklist, and it was easy to compare the backs, but I was expecting this after an email I received. The big problem is that out of the 6 cards I returned, with detailed pictures and explanations, 1 is still labeled WRONG. How hard is it to tell Topps from OPC? One says "printed in USA" and one says "printed in Canada". I originally bought the PSA membership to get a bunch of coins and pins graded, and I had been sending cards in when PSA had really good specials. Looks like I'm going to be using SGC a lot more in 2016 (about 3/4 of my collection is in SGC slabs).