SGC Question

[Cozumeleno]

While I have several graded cards in my collection, I recently sent off my first card to SGC to be graded - a low-grade Cobb red portrait T206 - a while back.

I selected the Express option, which says ten business days and sent on 9/21. My SGC account online shows it was received on 9/23, but in the Shipped column, no date is shown and I have not been given any indication it was sent yet. Ten business days would have been last Wednesday the 7th and we are now on the 12th.

Is it common for them to not update the shipped status on the website?

[Beatles Guy]

Originally Posted by Cozumeleno

While I have several graded cards in my collection, I recently sent off my first card to SGC to be graded - a low-grade Cobb red portrait T206 - a while back.

I selected the Express option, which says ten business days and sent on 9/21. My SGC account online shows it was received on 9/23, but in the Shipped column, no date is shown and I have not been given any indication it was sent yet. Ten business days would have been last Wednesday the 7th and we are now on the 12th.

Is it common for them to not update the shipped status on the website?

They won't put the date in there until it's actually shipped. I've had them run over the number of days quoted before, sometimes up to seven.

[cammb]

Though it is not guaranteed, the 10 business days, I would make a stink considering you are paying extra for the service.

[t206hound]

Originally Posted by Cozumeleno

While I have several graded cards in my collection, I recently sent off my first card to SGC to be graded - a low-grade Cobb red portrait T206 - a while back.

I selected the Express option, which says ten business days and sent on 9/21. My SGC account online shows it was received on 9/23, but in the Shipped column, no date is shown and I have not been given any indication it was sent yet. Ten business days would have been last Wednesday the 7th and we are now on the 12th.

Is it common for them to not update the shipped status on the website?

when in doubt, call. They will answer the phone and take the time to address your needs. Note that whenever you submit around known shows, you can expect that your order will take a few days longer. I believe that the Philly Show and Chantilly may have affected your order... but again, I would call to ask about it.

[Cozumeleno]

Thanks, guys -

I will definitely call and plan to raise the issue of paying extra for a service that was not met. While I fully get that they will sometimes have time constraints, I can't imagine it should take all that long to grade a card that is clearly a 10.

While I am under no serious deadline to have the card back, I certainly paid a bit extra just so they weren't sitting on it forever. Apparently, that didn't help.

Can't say I'm all that thrilled considering this is my first-ever experience.

[Cozumeleno]

Ugh, sorry, this should have been in the main section. No idea I posted it here in the B/S/T. Leon, feel free to redirect as you see fit - my mistake.